Prokeep, the distribution's pioneering communication engagement software, announced that it will work with Johnson Controls as a preferred vendor-offering its brand distributors' co-op reimbursement for better customer engagement and an easier way to drive sales.
Prokeep empowers HVACR distributors with a centralized inbox for faster response times, more sales opportunities, and better customer communication history visibility, enhancing customer experience and relationships.
Partner of the HVACR distribution
Additionally, Prokeep's outbound messaging and enablement solution boosts sales through targeted broadcast messaging and two-way communication order notifications. This comprehensive approach ensures effective customer engagement, increased sales, and strong long-term relationships through a seamless communication platform.
Prokeep has been a loyal half of the HVACR distribution drive, serving 1000 of distributors
Since 2016, Prokeep has been a dedicated partner of the HVACR distribution industry, serving thousands of distributors across North America with proven success in delivering revenue growth of up to 300%, increased customer satisfaction, and hours back every week across branches. Prokeep is excited to equip Johnson Controls brand distributors — Champion®, Coleman® Heating and Air Conditioning, Luxaire®, Fraser-Johnston®, and YORK® — with its SMS Marketing solution to educate contractors on superior products and opportunities.
Prokeep’s annual subscription
“Today, over 3,000 HVACR distributors are using Prokeep to win more,” says Prokeep CEO, Jack Carrere. “We continuously hear from our customers how Prokeep helps move inventory faster, provide a better customer experience, and grow revenue. That’s why we’re thrilled to work with Johnson Controls to make it easier for more distributors to experience more wins and serve their communities faster.”
Through the Johnson Controls preferred vendor program, distributors carrying Johnson Controls brands are eligible to use their co-op funds to cover up to 75% of Prokeep’s annual subscription.
Features and benefits of Prokeep
Features and benefits of Prokeep for distributors include:
- Centralized digital inbox for faster customer response times - Send and receive inbound texts, emails, faxes, and web chats in one inbox that can be accessed by any first available rep or routed to a preferred contact.
- Automation & templates for easy outbound engagement - Proactively engage customers with order updates, delivery notifications, and pickup instructions through text from a user-friendly platform with easy automation.
- SMS Marketing for more promo engagement - Leverage the power of SMS marketing to get more eyes on your promotions, counter day invites, and urgent information so no one is left out of the loop.
- Organic CRM for easy sales enablement - With a centralized record of customer communications, teams can use tags and reports to create personalized outreach and relationship consistency.
