Good Energy, the clean power company, will pay customers to automate the flexible use of their heat pumps or batteries through its new cutting-edge platform FlexiRewards. Customers could earn between £5 and £20 a month without needing to take any action – FlexiRewards does the work for them.
Building on the success of Power Pause, Good Energy’s implementation of National Grid’s Demand Flexibility Service (DFS), FlexiRewards will take ‘demand side response’ a step further by automating customers’ flexibility. Unlike DFS, FlexiRewards does not require customers to respond to alerts to manually adjust their energy usage as adjustments are automated.
Good Energy customers
Launched as a pilot which will run for 12 months, the platform is available only to a select number of Good Energy customers who have had heat pumps or batteries installed by the company, but do not need to be supplied electricity by Good Energy.
It not only offers direct financial rewards to participating households it also supports a more efficient and resilient national electricity grid, benefiting all electricity consumers across the UK.
FlexiRewards platform
FlexiRewards works seamlessly with Good Energy’s installed heat pumps and battery systems
FlexiRewards works seamlessly with Good Energy’s installed heat pumps and battery systems to monitor and automatically adjust how each device uses or shares electricity during peak periods, requiring no active management by the customer. By doing so, it helps reduce strain on the electricity grid when demand is at its highest.
As the FlexiRewards platform communicates with the customer’s devices, it can automatically shift power usage or battery charging to less-demanding periods, optimizing both the customer’s energy efficiency and the grid’s performance.
Resilient energy system
James Rees, Director of Product and Propositions, said, "Our goal has always been to allow people to take control of their energy in a way that’s both beneficial to them and sustainable for the planet."
He adds, "With FlexiRewards, we’re offering a way for our customers to save and earn money with little to no effort, while supporting a cleaner, more resilient energy system."
Good Energy heat pump
James Rees continues: "We hope it will provide new insights into a smart energy future where everyone can play a role in grid efficiency – and get rewarded for it."
Research the University of Southampton has conducted with Good Energy heat pump customers has indicated that heat pumps can be paused for up to two-hour periods with limited impact on home heat and customer comfort.
