In the summer of 2018, a customer was facing a real problem – their resident satisfaction at two properties needed some work, and they were just about to hit the hot summer busy season – which can be notoriously difficult if residents experience air conditioning issues. Fortunately, they were able to implement a preventative maintenance and HVAC asset management solution at one of their properties. At this property the customer wound up doing only 3% unplanned replacements out of 30...

A global pandemic is a scenario that few big corporations have plans for, let alone small businesses. The emergence of COVID-19 has affected nearly every industry worldwide. All businesses have been forced to pivot, adapt, and at times, completely reinvent their operations to survive. Looking at data from tens of thousands of Home Service professionals, Jobber’s Home Service Economic Report: Spring Edition sheds light into how segments such as Contracting, which includes the HVAC industry,...

Welcome to our Expert Panel Roundtable, a new feature of HVACInformed.com. We will be asking timely questions about the HVAC market and seeking out experts in the field to provide responses. Our goal is to promote a useful exchange of information on a variety of topics and to create a forum for discussion of important issues facing the industry. Launching this new feature in the middle of a global pandemic made choosing our first question quite easy. We asked our Expert Panel Roundtable: What ha...