SmartAC.com has unveiled its newest evolution: the HVAC industry's first truly all-in-one membership retention and growth platform. For decades, contractors have been trapped in a cycle of re-buying the same customers year after year through expensive advertising and search.
This enhanced SmartAC solution breaks that cycle by not only streamlining customer membership management, but also integrating powerful digital marketing, automated review generation, and multi-channel customer acquisition tools.
Scalable membership framework
The result is a complete growth engine that empowers HVAC businesses to retain customers more effectively while growing their membership base with less effort and more predictable results.
"The HVAC industry is finally transitioning from the old low conversion, low retention membership model that leads to endless reacquisition costs," said Josh Teekell, Founder & CEO at SmartAC.com.
He adds, "We have the industry's first scalable membership framework — with simple strategies that lead to compelling economics every contractor can achieve, regardless of size. The key is to grow your loyal customer base as a business asset that will continue to pay dividends every year."
SmartAC.com's framework centers
SmartAC.com's framework centers on a white-labeled homeowner app that serves as the digital front door
Building on its proven membership foundation, SmartAC.com's framework centers on a white-labeled homeowner app that serves as the digital front door to the membership experience.
Contractors can offer flexible tiers to fit any homeowner's needs: Connect offering for virtual visits, filter reminders, in-app scheduling and rewards; or Detect offering with sensor-driven monitoring and predictive maintenance alerts.
This structure has empowered contractors to achieve 95% retention rates and convert up to 50% of service calls into memberships (over twice the traditional rate).
SmartAC's Membership Accelerator Program
The platform's Detect offering layer adds sensor-driven remote monitoring, AI risk scoring, and proactive alerts to prevent emergency issues that stretch contractor capacity after hours and on weekends.
Through SmartAC's Membership Accelerator Program — a structured 60-day onboarding with weekly checkpoints — contractors receive:
- Coaching on program structure
- Playbooks for converting demand visits into members
- Branded marketing collateral
- A dedicated Success Manager
- Full ServiceTitan integration via Powerhouse Consulting
SmartAC growth engine
Backed by a money-back guarantee aligned with the Accelerator timeline, contractors can launch in weeks
All of this forms the SmartAC growth engine, giving contractors a predictable, compounding business asset for a flat $1,000/month fee. Backed by a money-back guarantee aligned with the Accelerator timeline, contractors can launch in weeks and scale in months.
"What excites us about working with SmartAC is how accessible this makes membership success for contractors," said Jenny Benbrook, Founder and CEO of Powerhouse Consulting Group, adding "By combining SmartAC's framework with our ServiceTitan expertise, contractors can be confident that their systems, processes, and people are fully enabled from day one."
The timing of this announcement, just days before ServiceTitan's Pantheon conference, underscores the industry's shift toward scalable membership models.
Newly integrated growth suite
With the newly integrated growth suite, the framework extends beyond membership management to complete the entire customer acquisition funnel.
Contractors can leverage built-in management of Google Ads, Maps, and Reviews with AI optimization, plus automated social media scheduling and performance tracking. This makes SmartAC more than just technology — it's a complete business growth operating system.
The enhanced framework provides the industry's only turnkey solution from acquisition through retention, supporting contractors from the first customer interaction through long-term loyalty.
