Home service software provider - Jobber has unveiled its latest Home Service Economic Report for the third quarter of 2025. The report leverages Jobber's proprietary platform data, encompassing over 300,000 professionals, including residential cleaners, landscapers, HVAC technicians, electricians, and plumbers.
This comprehensive data is combined with external economic indicators to provide insights into the evolving trends within the home service sector, a rapidly expanding area of the small business economy.
Q3 Performance and Economic Context
The home service industry shared renewed momentum in September following a slow start to the summer
The home service industry experienced renewed momentum in September following a slow start to the summer. Inflation stabilized at 3.0%, and a late-quarter interest rate cut by the Federal Reserve suggested an easing of financial conditions.
Homeowners maintained a budget-conscious approach, yet revenue from recurring and maintenance work remained robust, setting the stage for positive growth heading into the fourth quarter.
Sector Resilience
Sam Pillar, CEO and Co-Founder of Jobber, noted the resilience of the industry, stating, "Even in an economy that’s finding its footing, the resilience of the Home Service sector continues to stand out."
He adds, "Pros in this space are adapting faster than ever — whether it’s offering digital payments, bundling services, or maintaining strong customer relationships. These are the kinds of disciplined, modern business practices that will carry them through whatever the broader economy does next."
Key Findings
The report highlighted several key trends: the stabilization of the economic environment has seen homeowners prioritize essential projects over extensive upgrades.
Housing markets showed signs of recovery, with a 1.5% increase in existing-home sales and a 21% rise in new-home sales in August, suggesting a modest rebound. Recurring and maintenance jobs spurred growth in September following a slower August.
Digital Payment Milestones
Digital payments have surpassed 50% of all transactions processed through Jobber
Significantly, digital payments have surpassed 50% of all transactions processed through Jobber for the first time, marking a 7% year-over-year increase.
This growth underscores the accelerating digital transformation in the home services sector, outpacing the broader U.S. digital payments market, which saw a 4% increase in the same period.
Segment Insights: Green, Cleaning, Contracting, and Construction
The third quarter of 2025 reflected typical seasonal trends in four key home service segments, with growth from spring extending into July, before slowing in August and rebounding in September.
Specific insights include:
- Green: Lawn care and landscaping services saw a 4% year-over-year increase in new work, with median revenue rising 11%, fueled by bundled services and fall preparations.
- Cleaning: While new bookings dipped by 1%, recurring work sustained revenue, leading to a 7% increase in median revenue as operators expanded their market share.
- Contracting: Trades like HVAC and plumbing relied on urgent repairs to sustain a 5% revenue rise, with an increased focus on maintenance jobs by September.
- Construction: The sector experienced a recovery with a 2% increase in new work, a 5% rise in invoice size, and a 10% median revenue increase, driven by phased projects.
Adapting to Customer Expectations
Abheek Dhawan, Jobber's Senior Vice President of Strategy & Analytics, emphasized the importance of digital adoption, stating, “Crossing the 50% threshold for online payments is a major milestone and reflects how quickly this sector is evolving to meet modern customer expectations.”
Jobber, the globally renowned provider of home service software, released its latest Home Service Economic Report: Q3 2025.
The edition combines Jobber’s proprietary platform data aggregated from more than 300,000 residential cleaners, landscapers, HVAC technicians, electricians, plumbers, and more, with external economic indicators to provide comprehensive insight into the trends shaping one of the fastest-growing and most essential parts of the small business economy, Home Service.
Steady growth into Q4
After a slow summer start, the Home Service category regained momentum in September as inflation stabilized at 3.0% and the Federal Reserve’s late-quarter rate cut signaled a gradual easing of financial conditions.
Homeowners remained budget-conscious, but recurring and maintenance work continued to sustain revenue across key trades, setting the stage for steady growth into Q4.
Resilience of the Home Service
“Even in an economy that’s finding its footing, the resilience of the Home Service sector continues to stand out,” said Sam Pillar, CEO and Co-Founder of Jobber.
He adds, “Pros in this space are adapting faster than ever — whether it’s offering digital payments, bundling services, or maintaining strong customer relationships. These are the kinds of disciplined, modern business practices that will carry them through whatever the broader economy does next.”
Key Insights from the Report
- Economic environment stabilizing: While consumer confidence remains soft, homeowners are prioritizing high-value, must-do projects over large-scale upgrades.
- Housing shows early signs of life: Existing-home sales rose 1.5%, and new-home sales jumped 21% in August, signaling a modest housing rebound.
- Recurring and maintenance work lead growth: After a slower August, job counts bounced back in September, driven by maintenance and pre-winter prep jobs.
- Digital payments milestone: For the first time, online payments have surpassed 50% of all Jobber-processed transactions, a 7% year-over-year increase. This reflects accelerating modernization across home services and positions Jobber ahead of the broader U.S. digital payments market, which grew 4% year-over-year.
Segment Highlights: Green, Cleaning, Contracting, and Construction
Q3 2025 followed familiar seasonal trends across the four main Home Service segments. Strong momentum from spring carried into July, followed by a brief slowdown in August, and renewed activity in September as homeowners completed outdoor projects and turned their attention to fall preparation. A closer look at the data reveals:
- Green: Lawn care, landscaping, and other related outdoor services saw new work rise 4% year-over-year, and median revenue climbed 11%, driven by bundled outdoor services and repeat clients preparing for fall.
- Cleaning: Residential and commercial cleaning, carpet cleaning, junk removal, and similar service businesses saw steady recurring work offsetting a slight 1% dip in new bookings, while median revenue rose 7% as operators expanded wallet share.
- Contracting: Arborists, electricians, handymen, HVAC technicians, plumbers, and other non-construction trades relied on urgent repairs and replacements to maintain a median revenue increase of 5% year-over-year during the summer, followed by a shift toward smaller maintenance jobs in September.
- Construction: Residential and commercial building and remodeling businesses saw signs of recovery emerge, with new work up ~2%, invoice size up 5%, and median revenue up 10%, supported by phased starts and mid-sized projects.
Modern customer expectations
“Digital adoption and operational discipline continue to set home service businesses apart,” said Abheek Dhawan, Senior Vice President of Strategy & Analytics at Jobber, adding “Crossing the 50% threshold for online payments is a major milestone and reflects how quickly this sector is evolving to meet modern customer expectations.”
