Heatcraft Refrigeration Products, LLC, a manufacturer of commercial refrigeration equipment and systems, and contractor and industry educator Chris Stephens of HVACR Videos, are partnering to sponsor educational and training videos for HVACR contractors and service technicians.
Heatcraft will also work with Stephens to develop blog posts for Heatcraft’s website and feature Heatcraft subject matter experts on Stephens’ Livestream podcasts. In the first video sponsored by Heatcraft, Stephens responds to a service call for an iced-up walk-in freezer.
Educational training videos
“Partnering with Heatcraft was an easy ‘yes’ for me because they are focused on educating the industry,” Stephens said. “I already work on a lot of their equipment and have always appreciated the improvements they make in terms of serviceability with each product update.”
Stephens grew up in the HVACR trade and has been working as a field technician for more than 20 years. Looking for a way to efficiently train his own crew of technicians, Stephens started a YouTube channel in 2017 and began recording and posting educational training videos where he diagnoses and solves equipment problems. After receiving positive feedback, Stephens took the channel public and boasts more than 31 million views to date, making him an established and respected educator in the field.
Creating educational content
With experienced HVACR field service technicians retiring and taking critical knowledge with them"
HVACR Videos covers topics and technologies such as walk-in coolers and freezers, ice machines, refrigeration, exhaust fans, tool reviews and live service calls. “I always tell people to focus on the big picture diagnosis – to solve the problem rather than simply treating the symptoms,” Stephens said. “As technicians, we don’t always know everything, but we can strive to be our best.”
Each element of the partnership is part of Heatcraft’s core commitment to HVACR education and desire to give back to the industry by supporting the next generation of technicians. Additionally, the free exchange of ideas in the comments section on HVACR Videos’ YouTube channel allows Heatcraft experts the ability to connect and share knowledge directly with contractors.
Authority Comment
“With experienced HVACR field service technicians retiring and taking critical knowledge with them, we see Chris’ work creating educational content as invaluable to ensuring the keys to the trade are captured and handed down to the next generation,” said Ashish Kapoor, Chief Marketing Officer at Heatcraft Refrigeration Products.
“HVACR Videos, along with informative blogs and podcasts, are excellent tools for training both new and seasoned technicians.”
