LG - Experts & Thought Leaders

Global HVAC technology pioneer LG Electronics is supporting the modernization of America’s aging homes, leveraging its comprehensive suite of unitary (ducted) residential HVAC solutions designed to meet the evolving needs of the housing market. The company’s offerings – from proven electric inverter heat pump solutions and vertical air handling units to all-new gas furnaces – helps address the need for energy-efficient and connected living spaces, providing a bridge between existing infrastructure and modern technology. American housing market “The American housing market is at a pivotal moment where this period is defined by slowing home construction and an aging inventory, leaving millions of outdated air conditioning units requiring repair or replacement and creating an opportunity for a new generation of advanced heating and cooling solutions,” said LG Electronics USA Senior Vice President Steve Scarbrough, general manager of LG Air Conditioning Technologies USA. “LG’s comprehensive suite of ducted products is specifically engineered to help meet this demand, offering homeowners energy-efficient options and comfort-focused features while providing HVAC professionals with versatile tools to grow their businesses and serve their customers effectively.” Multi-position gas furnaces Expanding its ducted solutions, LG has unveiled a line of multi-position gas furnaces, featuring models with Annual Fuel Utilization Efficiency ratings of 96 and 80 percent. Delivering comfort and energy-efficient performance, these furnaces (the LNAVE and LNAEA series, respectively) seamlessly integrate into LG’s complete dual-fuel heating and cooling solutions. For HVAC professionals, LG’s lineup of innovative ducted heat pump products deliver robust solutions for all continental U.S. climate zones. These systems support contractors in offering energy-efficient heating and cooling options that may help homeowners reduce utility usage, lower environmental impact, and improve home comfort when properly installed and maintained. LG’s integrated ducted solutions Beyond its new furnace, other highlights of LG’s integrated ducted solutions include: Multi-Position Air Handling Unit: An ENERGY STAR certified solution, this versatile unit features wide capacity ranges and flexible installation (vertical, downflow, horizontal). Advanced LGRED technology helps support optimal year-round temperature control, while R1 compressor technology helps deliver comfort and cost savings. A-Coil: Created for efficient performance, easy installation and long-term reliability, the LG A-Coil is an effective option for upgrading a home heating and cooling system. It is compatible with existing gas furnaces and suitable for a variety of climates. The LG A-Coil’s compact, multi-position configuration simplifies installation and allows for easier maintenance. Inverter Heat Pump Outdoor Unit: LG’s award-winning heat pump inverter technology supports high efficiency performance and temperature control for year-round comfort. The outdoor unit operates quietly and provides heating performance in colder months and cooling performance in warmer seasons. LGRED Technology: For colder climates, select LG models offer enhanced heating performance at temperatures down to 5°F and continued operation down to -13°F, helping address a common misconception about heat pump performance in extreme temperatures. Smart Home Integration: LG ThinQ application functionality, available with Multi-Position Air Handling Unit models via an optional Wi-Fi module, allows remote monitoring and control. Additionally, an embedded 24V transformer in the Multi-Position Air Handling Unit support compatibility with third-party smart home devices, enhancing the connected living experience.

Global HVAC technology pioneer LG Electronics has introduced “Pathway to Platinum,” a new initiative designed to elevate the success of LG’s Pro Dealers. The initiative focuses on enhancing dealer performance, expanding technical expertise, and helping dealers strengthen customer relationships through a comprehensive blend of education, marketing support, and business development tools. LG’s Pathway to Platinum program, introduced at the recent 2025 LG Pro Dealer Summit in Orlando, aims to empower dealers by driving key behaviors that extend beyond product registration, rewarding exceptional performance and commitment. LG’s marketing initiatives The program focuses on maximizing the value of LG-generated consumer leads by providing participating dealers with access to qualified sales opportunities while also improving the dealer experience through incentivized training that enhances installation quality, customer satisfaction, and overall dealer morale. By encouraging participation in LG’s marketing initiatives, the program is intended to support dealers in improving conversion results and local brand presence. Pathway to Platinum also fosters long-term loyalty by recognizing and rewarding dealers, promoting shared growth and success. how LG collaborates with its network of Pro Dealers “Pathway to Platinum represents a significant evolution in how LG collaborates with its network of Pro Dealers,” said Dustin Ketchem, Senior Business Development Manager for LG Air Conditioning Technologies USA.  “By combining advanced training, tools, and targeted support, LG is helping its dealers enhance service and strengthen their position within the HVAC market.” LG Pro Dealer Program Another highlight of the LG Pro Dealer Program is the launch of the LG Pro Portal mobile application, which extends the capabilities of the desktop platform to smartphones and tablets. LG Pro Dealers can now access their personalized dashboard, including tier level, contacts, resources and program updates, anytime and anywhere, making it easier to stay connected, manage their businesses on the go or schedule training at their convenience. The mobile toolkit also includes engineering support tools designed specifically for LG products. The LG Pro Portal App can be downloaded via the Google Play Store. LG’s commitment to ongoing collaboration LG’s commitment to ongoing collaboration with its dealer network is also exemplified through its Pro Dealer Summit. This annual event, which provides attendees with an opportunity to deepen their expertise and expand their businesses, offered educational sessions on LG’s HVAC and water solutions technologies, equipping contractors with the knowledge to deliver greater value to their customers. Through product demonstrations, breakout sessions, and workshops led by industry and LG experts, attendees gained insights to strengthen their skills and strategies. The summit also fostered meaningful connections, enabling contractors to network with peers, industry pioneers, and LG representatives, sharing best practices and building lasting relationships.  Beyond professional growth, the event celebrates success and inspires attendees, leaving them motivated and ready to continue developing their businesses. LG’s ongoing dealer development programs The 2025 summit in Orlando concluded with the Pro Dealer Awards (full list below), honoring top-performing dealers for their achievements in sales, service and customer engagement. LG invites eligible HVAC and plumbing contractors to join the LG Pro Dealer Program and take advantage of the resources, training and recognition opportunities offered through LG’s ongoing dealer development programs. 2025 Pro Dealer Award Winners Colton Brown, Colt Air Brendin Brummond, Laramie Mechanical & Heating Systems Crissy Collins, World’s Greatest Heating and Air John Einum, J&N Heating and Cooling, LLC Jared Grier, Cape Cod Heat Pumps Mike Gundersen, Compass Heating and Air Paul Hamilton, Gorjanc Home Services Rob Hill, Dugger Brothers Heating & Air Conditioning Jennifer Keida, Standard Heating, Cooling & Insulating Co. Scott Mahorney, Dennis’ Heating & Air Conditioning, Inc. James McGlynn, J&J Refrigeration, Inc. Steve Mills & Tara Parrish, Climate Experts of Delmarva Derek O’Keefe, C&S Heating and Air Conditioning Anibal & Leo Ramos, AR Heating and Cooling Jack Restivo, Restivo’s Heating & Air Conditioning Kenny Rich, Jordan Heating & Air Shane Roye, NexGen Heating & Air Conditioning

LG Electronics (LG) is expanding the global availability of its latest air-cooled Inverter Scroll Chiller, a next-generation heating, ventilation and air-conditioning (HVAC) solution that supports the worldwide shift toward low-Global Warming Potential (GWP) refrigerants and sustainable technologies. The new model adopts R32 refrigerant, which has a GWP approximately 70 percent lower than R410A. Designed as an inverter-driven heat pump system, the chiller delivers both chilled and hot water, making it suitable for mid-sized commercial buildings requiring reliable thermal management throughout the year. High Energy Efficiency New Inverter Scroll Chiller provides exceptional energy efficiency under a variety of operating conditions The new Inverter Scroll Chiller provides exceptional energy efficiency under a variety of operating conditions. Powered by LG’s All-Inverter compressor, which operates across a wide frequency range (30Hz to 120Hz), it offers high performance and reduced energy consumption even under partial load. LG’s proprietary HiPOR (High Pressure Oil Return) system enhances compressor efficiency by returning oil directly into the compression chamber, significantly reducing energy loss. As a result, the unit achieves an Integrated Part Load Value (IPLV) of up to 5.9. Select models also feature heat exchangers optimized for a broad water outlet temperature range, from -10 degrees Celsius to 60 degrees Celsius, offering flexibility for diverse applications. High Reliability for Year-Round Operation The chiller is built to support dependable performance across various seasons and climates. With twin All-Inverter compressors and vapor injection technology, the system maintains stable heating capacity even in extreme cold, modulating down to 20 percent load. In high ambient conditions, a refrigerant-cooled heat sink helps maintain operation at up to 52 degrees Celsius, offering a potential advantage over conventional air-cooled systems. Uninterrupted operation The system includes features such as compressor backup, intelligent control logic and sequential defrost To support uninterrupted operation under demanding conditions, the system includes features such as compressor backup, intelligent control logic and sequential defrost. It also supports hot water output up to 60 degrees Celsius, helping suppress Legionella bacteria growth and contributing to hygienic operation in facilities such as spas, hotels and hospitals. For added durability in coastal or humid regions, the heat exchanger is treated with LG’s corrosion-resistant Black Fin coating. Comprehensive and Resilient Control System The chiller supports adaptable control options based on project size: Small installations can use an intuitive 5-inch Human Machine Interface (HMI) touch panel for on-site control, with remote installation supported up to 500 meters. Mid-sized projects benefit from LG’s ACP and AC Smart controllers, which support up to 10 units with features such as scheduling, input/output linkage and error tracking. Larger applications are supported by the LG Building Energy Control (BECON) CPM platform, which can coordinate up to 30 chillers and manage auxiliary devices like pumps, valves, and sensors to improve overall system efficiency. Integrated energy-saving algorithm An integrated energy-saving algorithm helps reduce power consumption by up to 10 percent An integrated energy-saving algorithm helps reduce power consumption by up to 10 percent, while an auto-recovery feature restores previous settings after a power outage to help minimize downtime. Features such as compressor backup and sequential defrost contribute to continuous operation during maintenance. The chiller also operates at a low noise level of 68dB, with a Silent Operation mode available for quieter performance during off-peak hours. Following initial launches in North America, Europe, and South Korea, LG is continuing to expand the availability of the Inverter Scroll Chiller globally in 2025. One notable installation at Garden Grove Elementary School in Winter Haven, Florida, replaced an aging 60-ton unit with three LG Inverter Scroll Chillers. Reduction in energy consumption The school has since seen an 18 percent reduction in energy consumption along with quieter operation – an important factor in its residential setting. “LG’s latest Inverter Scroll Chiller is designed to deliver high energy efficiency and flexible system management, allowing customers to meet real-world HVAC demands with confidence,” said James Lee, president of the LG ES Company. “We remain committed to providing high-performance, reliable solutions that offer long-term value while contributing to a more energy-efficient and sustainable future.”

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