Resideo Technologies, Inc. announced that Bob Appleby will join its ADI Global Distribution business as vice president and general manager of ADI North America, effective immediately.
In his new role, Appleby will oversee all of ADI North America’s business operations across the United States, Canada and Puerto Rico, and will help ADI deliver on financial commitments, modernize operations and continue to reinforce its commitment to customer service excellence. Appleby will be based in Melville, New York, and report directly to ADI Global Distribution President Rob Aarnes.
Customer retention
Appleby and his team achieved more than 90% customer retention and over-delivered on their financial targets
Prior to joining Resideo, Appleby served in the pharmaceuticals distribution industry as president of H.D. Smith, now part of AmerisourceBergen. As president, he managed a business with 600 employees, 5,000 customers and 10 distribution facilities. During the first year of integration with AmerisourceBergen, Appleby and his team achieved more than 90% customer retention, and over-delivered on their financial targets.
Prior to H.D. Smith, he spent a decade at Cardinal Health in various roles, including vice president of business development for the company’s Pharmaceuticals Supply Chain Services division. Appleby holds an MBA from Drexel University and a Bachelor of Science in Business Administration from Ohio State University.
“Bob is an accomplished leader in the distribution industry with a proven track record of exceeding financial results while delivering exceptional customer service,” said Rob Aarnes, president of ADI Global Distribution. “His deep expertise and understanding of the needs of the customer will help ADI drive growth and deliver on our commitment to serving the professional contractor channel.”
