Service Experts Heating & Air Conditioning - Experts & Thought Leaders

Service Experts has welcomed franchise center Service Experts Heating & Air Conditioning of Tulsa as its first-ever franchise-owned center under the company’s recently introduced franchising model. Formerly Jack Nelson Service Experts, the center has now franchised to Service Experts Heating & Air Conditioning of Tulsa under the ownership of General Manager turned Owner - Trey Thomas-Piazza. Continued growth and success “We know how closely people value shopping local, and are honored to become the first locally owned franchise location for this national brand,” said Owner, Trey Thomas-Piazza, adding “It’s been an honor to lead this center, and I look forward to our continued growth and success as we enter this next chapter.” Benefits of being part of a large and successful brand Tulsa residents will still receive the great client service they’ve come to know since 1979 Tulsa residents will still continue receiving the outstanding customer service they’ve come to know since 1979. While the ownership is changing, their commitment to expert service is not.   One of the nation’s major residential HVAC service companies, Service Experts announced its first-ever franchising model to expand and help more locally owned HVAC businesses enjoy the benefits of being part of a large and successful brand. Service Experts’ team of nearly 4,000 experts serve more than 2,500 homes and businesses daily, delivering trusted expertise in heating, air conditioning, indoor air quality, plumbing, electrical and other specialized home services. Exceptional customer service “Service Experts began in 1996 as a coalition of independent businesses that recognized the strength of uniting under a single brand,” said Matthew Lefler, Vice President of Franchise Operations for Service Experts. He adds, “The group’s shared commitment to exceptional customer service established Service Experts as a trusted name, which franchising now brings to more local HVAC businesses like Service Experts Tulsa. Our goal is to see many local business owners across the country grow and create wealth with our proven systems and resources.” Service Experts’ Advantage program The nationally recognized Service Experts brand gives franchisees corporate support that includes access to national agreements with major suppliers, marketing and lead generation tools, established operating systems, as well as industry-renowned training. Additionally, centers will offer the Service Experts’ Advantage program to help homeowners access the best, safest, and most energy efficient equipment throughout their homes with installation, maintenance, and repairs for one low monthly payment.

Service Experts has unified its four centers in Dallas-Fort Worth – Levy & Son, Stark Services, Calverley, and Crawford Services – under its flagship brand, Service Experts. One of the renowned residential HVAC service companies in the U.S., Service Experts’ more than 4,000 people serve 2,500 homes and businesses daily for everything from heating and air conditioning to indoor air quality, plumbing, electrical and other specialized home services. Its area centers have worked in over 150,000 homes across North Texas. New Service Experts logo Service Experts acquired Calverley in Fort Worth in 2001, Levy & Son in Dallas in 2015 Service Experts acquired Calverley in Fort Worth in 2001, Levy & Son in Dallas in 2015, Stark Services in Fort Worth in 2018, and Crawford Services in Grand Prairie in 2024, which will now operate in North Texas as Service Experts. When out about town, customers will start seeing the new Service Experts logo with its red and blue “sunflake” on billboards, vehicles, signage, TV commercials and apparel that formerly featured Levy & Son, Stark Services, Calverley, and Crawford Services. Existing contact phone numbers will remain the same. Individual Service Experts “We’ve been serving customers across Dallas-Fort Worth for more than 115 years, and will continue to offer the same expert service our customers have come to expect,” said Joe Rich, Assistant General Manager for the Dallas center. He adds, “The Service Experts brand allows us to emphasize the national support that stands behind our local businesses. Individual Service Experts centers like ours have access to national agreements with major suppliers and our teams get incredible training and benefits packages given the backing of our national company.” Service Experts Advantage Program Service Experts centers can also offer the Service Experts Advantage Program, an all-inclusive leasing program that gives customers access to new systems and equipment that include installation, maintenance, and repairs for one low monthly payment. “Being able to leverage Service Experts’ Advantage program helps the homeowners we work with access the best, safest and most energy efficient equipment throughout their homes – HVAC, water heaters, indoor air quality, water purification, and generators,” stated Richard Fulghum, Assistant General Manager for the Fort Worth center. Service Experts rebranding Richard Fulghum adds, “A single monthly cost for everything, which also covers all-inclusive maintenance and proactive repairs, is a huge value to many cash-strapped people we serve throughout the DFW Metroplex looking to make their dollars go further. We even offer discounts for multiple systems.” As part of the rebrand, Service Experts is also giving away a high-efficiency AC system for one lucky homeowner in the DFW area.

American Residential Services (ARS), the nation’s largest provider of residential heating, ventilation, air conditioning (HVAC), and plumbing services, has announced the appointment of Scott Boose as the new Chief Executive Officer (CEO). Scott Boose, a Senior Executive with significant experience in the HVAC, plumbing, and home services industries, succeeds David Slott, who earlier served as CEO of ARS, and who will remain in a Senior Advisory role and assist Mr. Boose and the Senior Management, during this orderly leadership transition. American Residential Services (ARS) ARS operates a network of more than 70 locally managed service centers in 24 US states Based in Memphis, Tennessee, American Residential Services (ARS) operates a network of more than 70 locally managed service centers in 24 US states, with approximately 6,000 highly talented employees and the largest team of HVAC technicians and plumbers in the U.S.A. The company is dedicated to providing exceptional customer service with an emphasis on highly skilled employees, state-of-the-art technologies, including smart home and remote diagnostics, 24/7 service, and a 100% money-back guarantee. It operates under the ARS brand and other affiliated brands, while capitalizing on differentiated relationships with leading national retailers. New Chief Executive Officer (CEO) appointed David Slott commented “I want to take this opportunity to thank all of the talented, dedicated employees throughout the ARS organization, as well as our deep, experienced leadership team. It has been my distinct honor and privilege to work with our team, over the past 15 years, to build ARS into the industry leader it is today. I enthusiastically welcome Scott as a tremendous addition to this organization, who will work alongside our superb management team, to help accelerate our numerous growth initiatives.” David Slott adds, “The growth of ARS through the COVID-19 pandemic is a testament to the strength of this organization, our employees and brands, and the outstanding customer service we provide. I look forward to supporting Scott and the ARS management team, during this planned transition and wish all of our employees great success, in the years ahead.” Building on the success achieved by ARS Commenting on his new position, Scott Boose said, “I appreciate this vote of confidence from our investment partners at GI and Charlesbank, and look forward to applying my experience in the HVAC, plumbing, and home services industries, to build upon the success that ARS has achieved under Dave Slott.” Scott Boose adds, “The years ahead will bring continued growth, as we reinforce the company’s focus on outstanding customer service and expansion into new markets, including through M&A. ARS employees are the lifeblood of this organization, and we will continue to focus on providing them with fulfilling careers. This is an exciting time to join ARS and I look forward to benefiting from Dave’s insights during the transition.” Extensive industry experience Scott’s experience and acumen will allow him to ensure ARS’s continued growth and category leadership" Hoon Cho, the Managing Director at GI Partners, which made a majority investment in ARS in 2020, said “Scott is a dynamic leader and team builder, with an outstanding track record, and we are pleased to have him join ARS as CEO. Scott’s experience and acumen will allow him to ensure ARS’s continued growth and category leadership. We are grateful to Dave for his many years of dedication and success in building a great company. Dave and the ARS management team have positioned ARS well for this next exciting stage of growth.” Prior to joining American Residential Services (ARS), Scott Boose was most recently serving as the Chief Executive Officer (CEO) of CLEAResult, the largest provider of energy efficiency and demand response solutions in North America. He was previously President and CEO of Service Experts Heating & Air Conditioning (Service Experts), a North American home services provider servicing over 700,000 customers. Senior Executive Profiles held in major companies Prior to joining Service Experts, Mr. Boose was the President of Direct Energy Services and from 2007 to 2010, served as the Managing Director of the Heating Services business for British Gas, an operating unit of Centrica PLC. Scott Boose received a BS degree in Accounting and Finance, summa cum laude, from Wright State University in Dayton, Ohio, USA. He served on the Board of Directors for British Gas Insurance and Enercare. GI Partners completed a majority investment in ARS in 2020, alongside management and Charlesbank Capital Partners, the company’s previous investor. Charlesbank renewed its commitment to ARS, through a significant new investment in the business.