19 Jun 2025

The HVAC industry impacts virtually every aspect of modern life, from our comfort and health to economic productivity and environmental sustainability. However, the HVAC industry is not without its challenges, whether related to people, equipment, regulations, or the economy. We asked our Expert Panel Roundtable: What is the biggest challenge currently facing the HVAC industry?


Nick Conklin LG Air Conditioning Technologies

One of the biggest challenges currently facing the HVAC industry is the growing shortage of skilled labor, driven by a combination of factors. Many younger generations are unaware of the rewarding career opportunities in the trade, while others show declining interest in hands-on professions altogether. It’s compounded by insufficient training programs and apprenticeships that fail to meet the current demand for skilled technicians. As seasoned professionals retire, the talent gap slows service delivery and hampers the industry’s ability to embrace emerging technologies like smart systems and energy-efficient solutions. To overcome this, the HVAC sector must prioritize awareness campaigns, expand access to robust training initiatives and modernize its approach to attract fresh talent into the field.

Felicia Diaz Samsung HVAC

As of 2025, the HVAC industry’s biggest challenge is transitioning to environmentally sustainable practices, driven by regulatory changes, refrigerant phase-outs, and energy efficiency demands. A major focus is the shift away from high-GWP refrigerants like R-410A and R-134A, which are being phased out under laws such as the U.S. EPA’s AIM Act. Their replacements – lower-GWP options like R-32 and R-454B – are mildly flammable (A2L), requiring new safety protocols, handling procedures, and technician training. These refrigerants and compatible systems are also more expensive and not yet widely accessible, creating supply chain and pricing pressures. The core challenge is balancing sustainability and compliance with affordability, reliability, and workforce readiness. HVAC professionals must quickly adapt to evolving regulations, invest in new tools and skills, and adopt emerging technologies – all while continuing to meet customer expectations and maintain profitability.

Tim Botten GF Building Flow Solutions (Uponor)

The HVAC industry faces significant challenges in both manufacturing and installation. Manufacturers are dealing with supply chain disruptions; fluctuating prices of commodities like copper, steel, and aluminum; and stringent environmental regulations that slow production. To mitigate these issues, they need to enhance demand forecasting, diversify their suppliers, engage actively in industry associations, and adopt sustainable practices. On the installation side, contractors are similarly affected by regulatory and supply chain issues, along with a skilled labor shortage and fluctuating costs. Addressing these challenges requires future-oriented planning, investment in internal training programs, cost control measures, and embracing new technologies. By implementing these strategies, both sectors can better navigate the complexities of the industry and ensure long-term success.

Taylor Goade Xylem Inc.

As seasoned HVAC experts retire, there are fewer specialists available to pass down institutional knowledge to newer technicians, designers and other industry professionals. This decline in mentorship affects how well those entering the workforce can support increasingly complex hydronic systems. As expectations for system-wide resilience and efficiency grow in response to shifting building needs, educating a workforce that is ready for the future is more urgent than ever. An effective training program relies on the combination of three key factors: access to skilled professionals; up-to-date knowledge of current and emerging technologies; and offering of flexible formats like supplemental online learning to improve accessibility and meet the needs of a dynamic workforce. Training programs need to be hands-on, thoughtfully structured and built to evolve for the long term. When done right, training helps teams deliver effective, efficient solutions that keep systems running and position the next generation to lead the industry forward.

Neil Mattock Viessmann Werke GmbH & Co. KG

One of the key challenges currently facing the heating industry, in my view, is the skills gap, particularly when it comes to retraining installers for the transition to low and zero carbon technologies.

Jeff Klonowski Delta Electronics, Inc.

The HVAC industry today faces a range of complex challenges—there's no single "biggest one." Among the most pressing are evolving energy codes and indoor air quality standards, particularly in high-performance residential buildings. As homes become more airtight, proper ventilation becomes essential, increasing demand for efficient and compliant systems. At the same time, finding qualified labor is a growing concern across all construction trades, including HVAC. Installers and service professionals are in short supply, adding pressure on timelines and budgets. Rapid technological advancements also pose difficulties for smaller companies trying to stay current. Additionally, shifting regulations around refrigerants and energy efficiency, combined with global supply chain disruptions and tariffs, have made pricing and project planning increasingly unpredictable. Rising transportation costs and inflation further complicate matters. In short, the HVAC industry must navigate a wide array of interconnected challenges—technical, regulatory, logistical, and economic—while continuing to meet performance expectations in modern construction.

Shaun Evers Stonegate Instruments

Refrigerants are the heart of the refrigeration cycle that powers modern HVAC systems. While indispensable, these gases pose risks to people, profits and the planet. Shaun Evers, managing director of Stonegate Instruments, explains how smart gas detection technology can help mitigate these risks.

Heating, ventilation and air conditioning (HVAC) systems are an integral part of modern commercial buildings. By controlling temperature, reducing humidity and eliminating airborne pathogens and allergens, they improve indoor air quality and ensure the safety and comfort of occupants.

Unfortunately, HVAC systems are also one of the largest energy consumers and, should they develop a leak, it could result in the release of toxic gases that can endanger building occupants, drive up operational costs and have a negative impact on the environment.

Safeguarding lives 

Refrigerant gas leaks often go undetected because people cannot always smell, taste or otherwise discern the presence of the gas. In fact, it is estimated that 60% of gas escapes before anyone notices, with many toxic gas leaks going unnoticed until workers start to experience symptoms of distress.

If refrigerant leaks from an HVAC system, it can rapidly evaporate into a lethal gas which can cause frostbite, chemical burns, brain damage, and even asphyxiation. While such serious scenarios are thankfully rare, people are at risk of these and other symptoms, including eye, throat, and skin irritation, if refrigerant gases escape. In confined spaces like refrigeration units, where higher concentrations can lead to unconsciousness and even suffocation. Additionally, the flammability of some refrigerant gases, such as propane (R-290), poses a potential risk of fire or explosion.

Reducing operational and financial risks

While the effect on people can range from mild to extremely serious, an undetected gas leak could also increase energy consumption, driving operational costs higher. Preventing leaks is one of the most important ways to keep costs I check. 

The reality is that most systems leak refrigerant gases – according to the Carbon Trust, the average leakage rate in UK systems is around 20% per year. This equates to a reduction in efficiency of around 11%, which directly translates into increased energy costs.

Additionally, several studies have found that a leaking air conditioning unit consumes almost 20% more electricity than a fully functioning one and that a small continuous leak, left unrepaired for three months, could use an extra 10kW in electricity once the leak becomes critical. In commercial buildings and facilities, this can quickly add up to several thousand pounds.

The environmental equation

While advancements in gas detection technology can help keep sites and workers safe, there is also an environmental aspect that cannot be ignored. Refrigerant gas leaks contribute to environmental harm in two ways. 

First, the additional energy used by inefficient systems results in greater CO2 emissions. An 11% increase in energy use can result in an 11% rise in CO2 output, depending on the energy source. 

Second, and far more damaging, is the release of hydrofluorocarbon gases (F-gases) contained in HVAC systems. Though modern refrigerant blends have largely mitigated the ozone depletion potential (ODP) of refrigerants, their global warming potential (GWP) is still a major concern, with many possessing a GWP several thousand times greater than CO2. As it gets released into the atmosphere, it contributes to global warming.

Remaining in the atmosphere for decades, these super greenhouse gases deplete the ozone layer that protects the atmosphere from the sun’s harmful radiation. Rapid gas leak detection can help prevent these environmental threats.  

To protect against this, there are stringent regulations for companies that operate or maintain HVAC and refrigeration systems. These are continuously being reviewed – the most recent update was in January this year. 

While the requirement for leak detection, inspection and leak check frequency depends on the total CO2 equivalent (tCO2e) charge of equipment, it is mandatory under the F-Gas regulation for systems with a refrigerant charge of 500 tCO2eq or more to be equipped with fixed leak detectors. 

F-Gas compliance also requires regular refrigerant leak checks, with frequencies ranging from 3 to 12 months, depending on CO2 equivalent tonnage. Additionally, to prevent the risk of ignition posed by the flammability of some refrigerants, operators are required to maintain in-room concentration levels below the lower flammability level. This requirement is reinforced by safety legislation and standards such as ISO 5149 and EN 378.

Companies that fail to comply face significant financial penalties, with fines of up to £200k for non-compliance.

A worthwhile investment

Leak detection equipment may seem like an unwanted or unnecessary expense, but given the environmental, health and safety, compliance and financial risks associated with refrigerant leaks, these systems are invaluable. While there are a several things that can be done in the case of a suspected leak, nothing can replace the accuracy and efficiency of using specially-designed technology for this task, even in situations where they are not yet legally mandated.

Modern solutions boast highly sensitive sensors that can detect a wide variety of toxic and non-toxic gases depending on the calibrated sensing element fitted, which can either be semiconductor or infrared depending on the target refrigerant. Sensors can also be pre-calibrated to a specific refrigerant/air mixture, with sensor sensitivity set to suit a particular site or environment.

While the life expectancy of sensors will largely depend on the environment in which they operate and exposure to other contaminants, modern sensors have active filters which can extend their operational lifetime, and which filter out gases that are not of interest.

Moreover, it is now easier than ever to integrate gas detection systems with other systems, allowing for more proactive monitoring. Sensors can be remotely accessed via the internet or monitored directly when connected to a remote Building Management System (BMS) and can provide advanced communications and diagnostics capabilities.

Additionally, sensor equipment with signalling alarms, LED lights that indicate the presence and status of each sensor, as well as audio/visual alarms to alert staff, are also available. These systems help ensure that leaks are quickly identified and repaired at the first opportunity.

By enabling leaks to be addressed quickly, the resultant savings on energy costs can provide a return on investment within two years.

Smart detectors make sense

Functional and efficient HVAC systems are not only an integral part of modern buildings – they are a fundamental operational requirement. To ensure they function optimally, it pays to have the necessary measures in place. 

Whether a leak results from mechanical damage, equipment failure or poor maintenance, the benefits of modern gas detection systems are undeniable – it alerts workers or building occupants should a leak occur, enabling them to evacuate the area and thus minimising their risk of exposure; it ensures that proper procedures are activated so that timely corrective action can be taken; it minimises the risk of irreversible damage to equipment, minimising operating costs; and it prevents potentially harmful environmental impacts and breaches in regulatory compliance.

Tyler Haak Schneider Electric

The biggest challenge currently facing the HVAC industry is navigating the pressures of increasing energy efficiency demands and a shrinking skilled labor pool—an issue that ASHRAE Guideline 36 is uniquely positioned to address. As buildings become more complex and regulations for decarbonization tighten stresses on our grid and climate increase, HVAC systems must deliver smarter, more adaptive performance. Guideline 36 provides a standardized, sequence-based framework that shifts operations from reactive to proactive, delivering up to 31% HVAC energy savings, streamlined maintenance, and healthier environments through strategies like supply air temperature reset and demand-based ventilation.

Importantly, it democratizes system management by removing reliance on veteran intuition, enabling less experienced technicians to follow proven logic. This is critical as the industry faces retirements and recruitment shortages. However, successful adoption requires investment in workforce training and the right building automation infrastructure. Ultimately, the challenge is not just technical but human: scaling expertise and ensuring that both new and seasoned professionals can implement and maintain advanced, efficient HVAC systems using Guideline 36.