Refrigerants
As people around the world adjust to a new normal, the health of the buildings and how they influence personal health is critically important. Carrier introduced its Healthy Buildings Program in Europe, an expanded suite of advanced solutions to help deliver healthy, safe, efficient, and productive indoor environments across key verticals including commercial buildings, healthcare, hospitality, education, and retail. In support of this, Carrier launched to help customers consult with Carrier&rs...
Danfoss has expanded the capabilities of Turbocor® compressors TTS and TGS with a higher saturated suction temperature (SST) operating range, helping OEMs bring the benefits of oil-free technology to data centers operating at higher temperatures. Allowances for data center cooling temperatures have risen steadily in recent years, thanks to new server technology allowing them to operate at higher space temperatures, giving operators greater flexibility to benefit from lower power, infrastruc...
Amen Air, Inc. and YORK Factory Direct (YORK) partnered with Building Homes for Heroes during a Welcome Home ceremony in Lutz, FL. for Army Staff Sergeant Mylee Cardenas. Cardenas joined the military following the September 11, 2001 terrorist attacks, citing her devastation over what occurred as her inspiration to serve. US Army veteran While deployed in Afghanistan, Cardenas found a lump on her breast, but did not seek medical attention as she did not want to abandon her all-female unit and t...
Carrier Transicold has entered into a special collaboration with Scottish original equipment manufacturer (OEM) Gray & Adams to develop a demonstrator program for the new Carrier Transicold Vector® eCool™ system, showcasing the abilities of the innovative electric technology and its sustainable advantages. Carrier Transicold is a part of Carrier Global Corporation, a global provider of healthy, safe and sustainable building and cold chain solutions. The UK’s first Vector e...
Danfoss, a front-runner in the refrigeration industry, announced the newest addition to their digital service portfolio—Smart Refrigeration Solution, pioneering software originally developed by Honeywell. Smart Refrigeration Solution was created using customer requirements gathered from leading food retailers looking to reduce energy usage and improve the performance of their refrigeration system. “We are thrilled to incorporate Smart Refrigeration Solution into our Alsense™ c...
How grooved solutions have been making contractors and engineers reimagine the way they construct risers in vertical buildings? Enter into the right pub, or head to a city’s museum or town hall, and you can often find a picture of how the surrounding area used to look. An image from twenty years ago and the difference isn’t too vast. Fifty years back and there’s a definite change. A picture from over a hundred years ago and it’s practically unrecognizable. And what&rsquo...
News
In 2020, the support programs of the Federal Office for Economics and Export Control (BAFA) and the Reconstruction Loan Corporation (KfW), which were increased as part of the climate package, ensured a significant market recovery. At the beginning of 2021, the Federal funding for efficient buildings (BEG) will come into effect, at least in part (individual measures in the grant variant) and will replace the previous programs. Federal funding for efficient buildings (BEG) Most of the funding conditions that have been in effect, until now, will remain in effect. “The BDH welcomes the merging and simplification of the funding framework,” stated BDH (Federation of German Heating Industry) President, Uwe Glock. It is now a matter of permanently securing the financial resources of the BEG in order to give potential modernizers planning security. In connection with the new funding, the BDH (Federation of German Heating Industry) points out that in the event of modernization of existing buildings, not only the heat generators, but also the heat transfer and heat distribution fall under the new funding. These include, for example, replacing radiators or replacing thermostatic valves. Funding includes all components of heating systems The new BAFA funding program, ‘Energy advice for non-residential buildings, facilities and systems’ started on Jan 1, 2021 “A modern heating system consists of several components: heat generation, heat distribution, heat transfer and storage. In order for a heating system to develop its full potential for efficiency, these components must be perfectly coordinated. The funding takes this into account,” said Christian Ludewig, member of the BDH (Federation of German Heating Industry) board. The investment costs and the costs for installation and commissioning, as well as the costs of the necessary environmental measures are eligible. The new BAFA funding program, ‘Energy advice for non-residential buildings, facilities and systems’ started on January 1, 2021. Guidelines for funding programs to be merged In the course of the new funding for non-residential buildings, the guidelines for the programs, including ‘Energy advice in medium-sized companies (EBM)’ and ‘Energy advice for non-residential buildings by municipalities and non-profit organizations (EBK)’ will also be merged. In addition, the contracting orientation advice is added. A comprehensive funding scenario is now also available for industrial modernizers.
Carrier Global Corporation, a renowned global provider of healthy, safe, and sustainable building and cold chain solutions, is pleased to announce the launch of its new BluEdge service platform for Carrier and CIAT heating, ventilation, and air conditioning (HVAC) equipment in Europe. The tiered BluEdgservice platform is designed to meet unique customer requirements and keep equipment running efficiently throughout the product lifecycle. Long-term collaboration is the basis of exceptional service. Central to the BluEdge service platform is a tiered-service model that provides a range of dynamic options to fully meet customer needs. The tiers of service include: Core: An economical solution for customers with a connected chiller and need for standard support. The Core plan allows Carrier to support customer needs with a mix of online and onsite presence. Enhance: A complete preventive maintenance agreement that combines site presence with a high level of remote connectivity. Carrier maximizes equipment life, uptime, and performance with customized support for each HVAC asset. Services can be selected according to specific needs, system configuration, and fiscal goals. With an Enhance solution, Carrier guarantees compliance with F-Gas regulations. Elite: The Elite Plan is the ultimate worry-free program for clients who require the highest level of equipment reliability, uptime, and fiscal certainty. Repair or replacement of maintainable failed parts is included in this agreement, and a comprehensive cooling contingency plan can be put in place if desired. building automation technologies The BluEdge service platform helps to maximize performance, protect investments and maintain the HVAC budget. Carrier can create a plan for every customer that helps ensure equipment performance and longevity. Founded by the inventor of modern air conditioning, Carrier is a renowned provider of high-technology heating, air conditioning, and refrigeration solutions. Carrier experts provide sustainable solutions, integrating energy-efficient products, building controls, and energy services for residential, commercial, retail, transport, and food service customers. Carrier’s HVAC business is a part of Carrier, a global provider of innovative HVAC, refrigeration, fire, security, and building automation technologies.
Trane Technologies, a global climate innovator, has announced that the company leadership will participate in a virtual fireside chat at the 2021 Citi Global Industrials Conference. They will speak at 11:20 AM ET on Wednesday, February 17, 2021. Global Industrials Conference The live webcast of the 2021 Citi Global Industrials Conference will be accessible on the Trane Technologies official website, under the investor relations section. An archive of the webcast will be available 30 days following the event. Trane Technologies is a globally renowned climate innovator. Through their strategic brands, Trane and Thermo King, and environmentally responsible portfolio of products and services, the organization brings efficient and sustainable climate solutions to buildings, homes, and transportation.
HVAC is a growing field with a strong job outlook. In fact, according to the Bureau of Labor Statistics, employment of HVACR mechanics and installers is projected to grow four percent from 2019 to 2029. However, women are largely underrepresented; In 2019, only 13 percent of active engineers were women. Johnson Controls is actively working to tear down these misconceptions by educating and empowering women in the industry and creating gender diversity in the industry. Recruiting diverse candidates “At Johnson Controls, we believe increased diversity in our workforce makes us a stronger, more robust company. And we are living out this belief. We are investing in employee resource groups, such as our Women’s Global Network and Women in Ops group. Through these initiatives and many others, we are establishing diversity in leadership positions as the expected and normal way we do business.” We are continually recruiting diverse candidates to fill positions at all levels throughout our organization" “And it’s working. Women currently lead our two largest manufacturing plants and other diverse employees hold many other roles critical to our success. But we can’t rest. We are continually recruiting diverse candidates to fill positions at all levels throughout our organization,” said Joe Oliveri, Vice President and General Manager, Global Ducted Systems, Johnson Controls. Outperforming operational metrics In honor of International Women’s Day, Johnson Controls is highlighting three remarkable female HVAC professionals. Amelia Bardwell is the plant manager at the Johnson Controls residential HVAC manufacturing facility in Wichita, KS. Throughout her entire professional career, Amelia Bardwell has been a force and a strong female leader within the manufacturing space with a deep passion for the industry. This is clear in her everyday management of the Wichita plant. From safety to product quality to manufacturing engineering, she remains fiercely committed to continuous improvement and outperforming operational metrics. Being a female in a male-dominated field never stopped her from achieving her goals. In fact, most of her drive and desire in engineering came from the women she interacted with in college when she was obtaining her bachelor’s degree in industrial engineering and later a master’s degree in business administration from the University of Oklahoma. Industrial engineering students The first is being visible and accessible as a plant manager at all levels within the organization At the time of her studies, women made up only 40 percent of the industrial engineering students. These women were driven, competitive and helped her raise her bar professionally. As a leader, Amelia follows two key principles. The first is being visible and accessible as a plant manager at all levels within the organization. She believes that at the end of the day, people run manufacturing, so the human connection with her team is extremely important for the smooth operation of the plant. The second key principle is trust. She ensures her team knows that she trusts their ability to make decisions on behalf of the company when she’s not present. This gives employees autonomy and drives them to work harder. Driving quick change “What sets Amelia apart is her ability to grow relationships and engage all levels of our organization, from the shop-floor to senior leaders,” said Mike Mattacola, Senior Director of Operations, Chillers and Ducted Systems, Johnson Controls. “She has great people skills, listens well to the needs of the team, and drives quick change. As a result, Amelia has had a big impact re-energizing our team in Wichita.” In addition, she has recently joined Johnson Controls Women in Operations steering committee, which is an internal business resource group with a focus on attracting and retaining women within operations. She also volunteers as a mentor to a female engineer through the University of Oklahoma’s Jerry Holmes Leadership Program for Engineers and Scientists, which provides leadership education for students in the Gallogly College of Engineering. Complete line of products Amelia helps her mentee grow her leadership skills, nurtures her professional development Through the program, Amelia helps her mentee grow her leadership skills, nurtures her professional development, and introduces her to all the opportunities that manufacturing can offer. Victoria Davidyock, the Director of Portfolio Marketing for the Ducted Systems division of Johnson Controls, has a degree in mechanical engineering. While she didn’t begin her career in HVAC, she felt she could make a difference in the field when the opportunity presented itself. Working for an HVAC manufacturer is what afforded Victoria the opportunity to earn her MBA. After receiving her degree, she was promoted from marketing engineer to product manager where she had influence over a complete line of products. Distill technical concepts In her marketing role, Victoria discovered her ability to distill technical concepts into impactful messaging and proof points that resonate with target audiences. Her expertise in marketing is complemented by her engineering background that brings an added level of precision, authenticity and credibility to her work – particularly as she speaks to both internal and external technical audiences. She’s been able to share this expertise and help mentor both younger and older technically focused product managers who typically come from an engineering background. She helps guide them in helping craft messages and plans for their products so they are more impactful, both in their delivery to their customers as well as to internal groups. Valued and indispensable asset This has made her a valued and indispensable asset within the commercial organization, since it’s rare to find someone who has been able to successfully blend both technical and marketing worlds. Theresa Gillette, engineering manager for residential controls at Johnson Controls began her career at Johnson Controls. She started as an intern while she pursued her engineering degree at Wichita State University. Theresa was promoted to her current role and leads the controls group for the residential business After graduation, she secured a full-time position within the engineering department. Last year, Theresa was promoted to her current role and leads the controls group for the residential business. Most recently, she was awarded Inventor of the Year at the 2020 Global Patent Award Ceremony. Developing control strategies Theresa has been one of the most prolific inventors from the Ducted Systems group, with ten new patent filings and seven grants during the fiscal year 2020. She has been instrumental in developing control strategies for multiple new product introduction (NPI) projects related to zoning control solutions, thermostats, air conditioning, heat pumps, furnace, and packaged unit control. These smart controls help develop next-generation products that are energy efficient while meeting industry regulations and improving occupant comfort. Theresa’s innovative leadership has elevated the equipment and helped Johnson Controls distinguish its products from the competition. In February 2021, she will celebrate her 10-year anniversary with the company.
Motili, a globally renowned provider of property and HVAC technology solutions, has announced that effective immediately the company will begin offering Clean Comfort Indoor Air Quality (IAQ) products with every installation and repair job at multi-family, tenant-occupied properties. Clean Comfort IAQ products Motili’s decision to offer Clean Comfort IAQ products is in response to growing industry need. Tenant demand for indoor air quality purification and products has increased significantly in 2020, partly due to the global COVID-19 pandemic. Motili is offering pleated air filters, media air cleaners, and air handler purification coils in an effort to improve filtration and purification of the indoor air. Combining UV light and air filters to clean air Poor indoor air quality can cause a variety of harmful effects to a home, its occupants and its contents. “Through a combination of UV light, which can help reduce airborne pollutants, and appropriate air filters, customers may achieve improved indoor air quality,” said Jonathan Cramer, Product Manager, Clean Comfort, adding “We are pleased Motili has joined the effort in supplying these important IAQ products to customers.” Poor indoor air quality can cause a variety of harmful effects to a home, its occupants and its contents. An overly humid indoor environment can lead to mold growth, mildew, and staining. An indoor environment that is too dry can crack drywall and plaster. Enhancing Indoor Air Quality (IAQ) "Indoor air quality is becoming top of mind with building owners and residents alike," said Matthew Sallee, VP Business Development, Motili, adding "Providing clean air in apartments and homes requires a variety of solutions and we're pleased to be working with Clean Comfort and our clients to improve the indoor air environment." Motili brings contractors, operations teams, and the industry’s most advanced property management technology platform together to assess and complete HVAC work requests from start to finish. Nationwide provider of HVAC and hot water services Motili automatically schedules, dispatches, manages and invoices job requests and its predictive analytics improves budgeting accuracy by predicting product life cycle. Motili leverages its nationwide network of over 2,000 contractors and 1,000 distribution centers to provide HVAC and hot water services, across the US, to customers large and small.
Despite the collapse of the most important markets outside Germany, including France, Italy, Spain and the United Kingdom, in the first half of the COVID-19 plagued year - 2020, the German heating industry achieved robust growth worldwide of at least 3.1% down. Growth in German heating market “The initially high losses in southern Europe and the United Kingdom were partially offset by a race to catch up in the second half of 2020, at least in Italy, France, and the UK, so that the sales level here was slightly below 2019,” said Uwe Glock, President of the BDH (Federation of German Heating Industry). Glock adds, “The fact that we are actually in the black is thanks to the dynamic growth in Germany with a good 13%. The Polish heating market also developed similarly in 2020.” Federal climate package for buildings Glock describes the federal government's climate package as a complete success for climate protection in buildings Glock describes the federal government's climate package as a complete success for climate protection in buildings. He adds, “The top runners of 2020, the heat pump and wood heating, benefited from this, with high growth rates due to the subsidies.” The association also focuses on the disproportionately high share of investments in condensing technology coupled with solar thermal energy. This renaissance of solar thermal energy can also be traced back to the ‘Heating with renewable energies’ funding program that has been running since the beginning of 2020. Dynamic growth in heating with renewable energies “The success of the climate package proves that the political ideas behind the grand coalition are right and with the dynamic growth in heating with renewable energies, the ambitious CO2 reduction targets of the Green Deal are within reach,” said Andreas Lücke, General Manager of the BDH (Federation of German Heating Industry). Andreas adds, “The German heating industry is Green Deal ready and already offers marketable solutions for achieving climate targets. What is now needed is continuity with the currently favorable framework conditions for investors in high efficiency and renewable energies.”


Expert Commentary
The modern technological world is filled with ‘extrusions’. They are all around us, in the form of small and not-so-small cross sections. The function of an extrusion is to form seals between components of complex machinery and keep them functional. And, depending on the ‘type’ used, they can make a big difference to how a machine operates. Some of the most desirable types of extrusion — and especially for use in HVAC systems — are those made from silicone. Silicone, which is a type of rubber, has a robust set of properties. For one, silicone can withstand extreme temperatures, both high and low. Semi-Exterior environments Ranging from -60°C to temperatures exceeding 200°C. (And there are even higher grades that can be manufactured to withstand temperatures well above 200°C.) Ideal for HVAC units that work round the clock to keep large numbers of people in large buildings comfortable in summer and winter conditions. In addition to this, silicone is also one of the more resistant properties to the constant vibrations of working machinery. It can be difficult to locate the source of the problem if a tiny extrusion has dislodged. Vibration-resistant properties make silicone extrusions less likely to disengage or fall out of place, therefore minimizing the need for costly repairs. Finally, silicone is also more durable than most other materials when it comes to exterior or semi-exterior environments, such as that of rain or ultraviolet light. Protecting electrical components Silicone is useful in HVAC systems because it offers enhanced sealing and compression protections As a result of this favorability, there is already a considerable number of different types of silicone extrusions that can be found in a lot of HVAC systems. These include HVAC sealing gaskets, hatch seals and vibration isolation pads. But also silicone sponges, which act as a protective layer of thermal insulation. As well as providing thermal insulation, silicone sponges can double-up as a form of acoustic insulation, with considerable noise reduction and anti-squeal properties. Silicone enclosure gaskets protect electrical components, and environmental seals — as the name suggests — help to keep everything protected from the sometimes harsh elements of the environment outside. Silicone is useful in HVAC systems because it offers enhanced sealing and compression protections over most other materials. Closed cell structure On a material level, silicone has a ‘closed cell structure’, which helps to keep out moisture ingress, along with water and dust. The combination of a closed cell structure, along with sealing and compression benefits, makes silicone ideal for exterior seals and gaskets in and around HVAC systems. The softer grades of Silicone have an excellent memory and low stress relaxation, which in turn helps to prevent common faults with HVAC systems — usually caused by gasket failures made from other materials that soften and compress inaccurately. The low stress relaxation properties require minimal force on behalf of the engineers sealing the enclosures, while the memory-properties of the silicone allow it to conform to awkward shapes and gaps of various widths. Manufacturing HVAC systems proactively with silicone in mind can allow more design flexibility on behalf of the engineers. Inevitable rapid movements General purpose solid silicone or silicone sponge is suitable for many HVAC applications And, as mentioned above, vibration isolation pads work as dampers to protect against the inevitable rapid movements of the systems as they power along. But also to help withstand the vibrations of HVAC units on transport systems, such as buses and trains, which naturally vibrate as they run over imperfections on rail and road tracks. As it happens, general purpose solid silicone or silicone sponge is suitable for many HVAC applications, not just those discussed above. The designs of the extrusions would be different, reflective of their function, but the material would be the same. In some instances, customers may also require a flame retardant silicone — certified to UL94 specifications — in order to meet safety standards in certain situations or environments. Great temperature ranges For all its material advantages, silicone is generally more expensive than the other types of material rubber that are used to manufacture extrusions, such as ethylene propylene diene monomer (EPDM). And while other materials do of course have stand-out benefits of their own — EPDM for example is more hard-wearing than silicone — silicone is still often the extrusion ‘type’ of choice because of its ability to withstand great temperature ranges. This is very important for heating and air conditioning systems. Because some of the most common factors that cause HVAC systems to break down are as a result of seal and gasket failure, which can come about as a result of an overheating unit. Very cold environment Chances of a unit overheating can be just as likely — in fact perhaps more so — where the system has to operate in a very cold environment. With the threat of climate change etched more than ever into the public discussion, we can predict that there will be a steady increase in the amount that this material is used to make up the HVAC seals. And not just because, as temperatures continue to increase and summers get hotter and more prolonged, there will be an increased demand for them. Effective public relations It is no secret that HVAC systems can be relatively expensive to run It will become a matter of effective public relations for managers, building regulators and transport officers to make sure that the equipment they are using — and making — is ‘green’. By using the right materials that help conserve energy and increase efficiency, this will not only sit right with the general public, it should also be more economical, too. It is no secret that HVAC systems can be relatively expensive to run. Minimizing wastage, and the time spent on call outs and repairs will make a notable difference. Of course there are many other ways to also set about making air conditioning and heating units more efficient. Using seals or gaskets made from silicone is just one small piece of the puzzle. But utilizing them will almost certainly be more beneficial than you might imagine. And anything that is a step in the right direction is a welcome change.
As a Managing Director of a company that provides temperature and humidity solutions to predominantly the warehousing and industrial sectors, I thought I would share my dilemma that I’m sure other business owners and managers also face. I don’t pretend to know the answers, but thought it might be worth sharing some of the considerations that I’m facing in whether to reshape, recruit and build or hunker down until the World, Europe and the UK offers some sort or predictability. I promise to not refer to ‘new normal’, masks or social distancing as this is extensively covered elsewhere. Context Our business has seen steady growth in the past 5 years, as a result of our efforts to create and retain relationships with customers who value our offer. Our focus has always been to offer solutions to large scale complex HVAC projects. We invest heavily in intellectual talent sponsoring PhD and MSc students, to keep us on our toes and develop leading edge solutions. We also feed off each other and our network of equally talented suppliers. My dilemma as Managing Director is do I continue our ambitious Research & Development (R&D), IP and Business Development or throttle back and take a cautionary approach until the economy offers a more certain platform? ‘Fortune favors the brave’ they say, but when you have a good business and employees look to business managers to ensure their livelihoods, how brave is brave? The Dilemma Immediate transactional or contractor resources are easy to obtain with the right screening and due diligence Immediate transactional or contractor resources are relatively easy to obtain with the right screening and due diligence, but for more developmental strategic roles, do you recruit in an emerging post pandemic, catastrophic employment forecast, that to in a mid/post Brexit world? From my personal perspective, it boils down to attitude, communication, enthusiasm and buy-in from everyone in the company. Nothing new there, but it feels that the stakes are higher so confidence is key. Do we or don’t we? Inaction is the riskiest response to the uncertainties of an economic crisis. Rash or scattershot action can be nearly as damaging. Rising anxiety (How much worse are things likely to get? and for how long is this going to last?) and the growing pressure to do something often produces a variety of moves that target the wrong problem or overshoot the right one. Within the world of HVAC, changes to legislation, environmental considerations, technological changes and research and development might be slowed or influenced, but won’t stop as a consequence of the immediate economy, which is a good thing. Recruiting on a need basis Many companies recruit when needed, to fill a vacant position or when a large project demands more manpower than the current headcount supports. This approach is obvious and addresses immediate transactional and resource needs. Using headcount as a KPI for growth, at a glimpse may illustrate positivity, but may be signaling a stop gap and may not be a true indicator of strategic growth. Of all the things I have observed over the last 5 months, reading the news, talking to colleagues and peers, a few things have stuck out for me, such as how companies have treated their employees, customers and suppliers, how creative and flexible some big organizations have been in responding to market changes and demands and how, despite uncertainty, their core business skills, intelligence and ability enabled them to prosper in a new and unforeseen environment. Finally, how companies will be remembered post crisis. Robust business planning The ability to respond quickly to market changes relies on creativity and attitude My belief is that those companies that have and continue to float to the top had the key ingredients of a successful business, enabled by capable enthusiastic talent that were given the opportunity to shine. These people weren’t hired to fill a stop gap, but rather these people were hired as part of a robust business plan. So, ‘do we or don’t we?’ Our philosophy at Jet Environmental Systems is to have a solid platform, identify future markets, trends and technologies and hire the absolute best people that we can to get us there. Recruitment in our business is a process that supports our strategic development and so for us our answer is yes, have confidence and continue to invest in the best talent. The ability to respond quickly to market changes relies on creativity and attitude with support from equally enthusiastic management who create the opportunity for individuals who present this talent to grow. Conclusion I hope the thought process I’ve shared has been useful, for me it has been a checkpoint in whether our choice of investment in people is right, not just now but in all situations. For me, it’s a resounding yes! I think we will create opportunities by having vision and giving people opportunity.
Residential HVAC is a fulfilling business to be in. Whether be it servicing a furnace or installing an air conditioning unit, the individual is doing important work to help keep families in the community safe and comfortable. The work also comes with perks such as good margins, some great customers, and the ability to set varying pricing and schedule. If an individual is in a growing business in this space, chances are that they have seen more than a few hectic days. Days where it becomes difficult to juggle crews, instruct technicians on necessary job details, and answer client calls, all at the same time. In theory, this chaotic day-to-day is a good problem to have. In practice, it can get really tiring, pretty fast. Robust system to streamline operations The work can be extremely overwhelming and if the right systems aren’t in place, the business could suffer. Lines of communication can get crossed and if time is being spent working on the wrong things, the individual could miss out on opportunities to grow. While there is no one-size-fits-all approach to managing a high growth HVAC business, by applying the right operational strategies, businesses can flourish. Coordinating requests while dispatching techs out to do work is where many administrators and operations managers hit a roadblock in business growth. This is precisely why businesses need to implement software that lets them track jobs, view technician schedules, and flag new jobs to crew members all in one place. This will eliminate the need to play ‘phone tag’ across the organization, which in turn will keep operations running smoothly and reduce manual errors. What’s more, if the software allows techs to automatically trigger an invoice that customers can pay on the spot, businesses can avoid hours of chasing down past-due payments and create a better cash flow. mobile apps: Picking The right software Businesses are encouraged to choose software with a mobile app where customers can enter the payment type Businesses are encouraged to choose software with a mobile app where customers can enter the payment type, such as cash, check, credit, debit and a receipt can be automatically emailed to customers. This will also cut out out-of-date operations, while giving businesses access to what they need (schedules, work orders, customer information and more) at anytime from anywhere. Having a central hub for keeping everything organized also creates the operational flexibility needed to take on work. To ensure businesses don’t have to turn new jobs down due to delayed responses or scheduling issues, a crew member can be kept flexible for this task. In order to do this right, businesses need to calculate how much emergency work they’re losing due to unavailability and adjust accordingly, by creating a schedule with allotted time. Spacing out work won’t impact the number of scheduled installs and replacements retained, while giving businesses added time and revenue to take on emergency repairs. This strategy is only doable if businesses have the requisite software that can provide an accurate and full look into employees’ workloads. pricing services Research Is Important A business in high-growth mode needs to ensure their pricing reflects the services being offered. This can be done with researching of other companies in the area that are charging for the same services offered, so that the business can have a number to compare to when setting prices and also prepare to justify higher price to customers. Setting prices higher can be advantageous for a business, if they can show customers the differentiators. Most people want work done right, and an added premium that ensures top service often won’t turn them away. Additionally, it’s important to make sure all expenses are covered, down to the credit card fees. When pricing services, businesses need to build a file of overhead expenses, then determine the percentage profit want to charge clients. Different jobs require unique services, so prices should reflect that Varied pricing per customer Different jobs require unique services, so prices should reflect that. A business might charge more for commercial clients than homeowners. These minor adjustments will ensure that a business makes the profit that the work deserves. Feedback is also very important for repeat orders. If a business is not getting repeat clients due to pricing, they should keep that in mind when building profit margins. Pricing shouldn’t be static, continuous adjustments has to be made where it makes sense and extra time invested to do the research. Ensuring exceptional customer service It’s important to set up systems and expectations for teams to follow right out of the gate With business growth also comes customer growth, and for residential HVAC companies that physically go into a customer’s home, it’s crucial that their services reflect the highest quality. It’s important to set up systems and expectations for teams to follow right out of the gate. Helping crews do their best work from a technical and customer service perspective by establishing guidelines for what the business wants every homeowner to experience is the key. Open lines of communication Aside from ensuring that the crew keeps a clean workplace, keeping open lines of communication with customers should be a top priority for businesses. This can be as simple as answering the phone and getting a technician to a job site as soon as possible. Often, customers come from positions of stress due to broken equipment, so having quick response time is a key differentiator between good and bad service. A good solution for this is to evolve into automating key communications that allow techs to send ‘on my way’ text messages. How a business interacts with customers is a key signifier into how the company operates, so businesses need to ensure that have the best customer service practices in place. Never take valuable employees for granted While it sounds simple, a high-growth business needs reliable employees to scale, so that their competition does not swoop in and scoop up an employee who doesn’t feel valued. As business ramps up, it’s easy to miss that technicians are not being dispatched to jobs that they enjoy. If employees are constantly doing a job because they’re good at it and they don’t feel fulfilled doing that specific job, at the end of the day, they are not going to be happy. To avoid losing employees, businesses should take the time to ask what jobs they like to do and see if they can accommodate schedules to reflect their preferences. employee retention And loyalty A crucial factor in building a top performing team is employee retention and loyalty A crucial factor in building a top performing team is employee retention and loyalty. Businesses should focus on creating a great atmosphere to work in. This includes keeping a pulse on what’s happening in the team’s personal lives and use that to show appreciation in meaningful ways. One way to do this is by investing in the team’s education. For example, paying tuition fees for techs so they can get new certifications and licensing. These types of gestures show that the business cares about the success of their employees, while also helping them retain the most qualified crew members. Incorporating software solutions and automating tedious tasks Developing a high-growth residential HVAC company doesn’t have to be stressful if businesses know what systems and processes to implement to better manage operations. By adopting strategies that incorporate software solutions, like Jobber, to streamline operations, automate tedious tasks and improve customer communications, the opportunity for growth is more accessible for businesses. Organizations should focus on creating a solid operational system by doing research before pricing services, keeping customer service a top priority and not letting great employees slip away. All these strategies will work together to help maximize business growth.
Editor's Note
When a freezer failed at a medical center in Seattle, there was a mad dash to use as many of 1,600 stored doses of the Moderna COVID-19 vaccine as possible before they expired. Facing expiration at 5:30 a.m. the next day, nurses, firefighters and volunteers worked throughout the night to ensure none of the precious vaccines went to waste. Pfizer/BioNTech and Moderna Vaccine freezer requirement The episode underlines the conspicuous role that refrigeration plays in distribution and delivery of COVID-19 vaccines. In fact, the need for ultra-low-temperature freezers for the Pfizer/BioNTech and Moderna vaccines has been an expensive challenge during vaccine distribution. Fulfilling that need has again highlighted the contributions of the HVACR industry, with the R for refrigeration.Large hospitals have rushed to buy the ultra-cold freezers, but their cost is beyond the means of most rural hospitals. The Pfizer/BioNTech vaccine must be stored at minus 70 degrees Celsius (minus 94 degrees Fahrenheit). The Moderna vaccine must be stored at minus 20 degrees Celsius (minus 4 degrees Fahrenheit.) Ultra-low-temperature freezers are designated for vaccine storage and distribution, but the expensive freezers are not available at every stage of vaccine distribution. Other strategies must be deployed. Once thawed, vaccines can be kept in a refrigerator at between 2 to 8 degrees Celsius (36 to 46 degrees F). Once transferred to a refrigerator, the Moderna vaccine must be used within 30 days, and the Pfizer vaccine must be used within 5 days. Ultra-low Temperature Freezers Ultra-low-temperature freezers typically have large outer doors and smaller inner doors, all insulated extra-thick. There are two compressors, one using a conventional refrigerant to cool another loop with low-temperature cooling. The freezers have built-in temperature monitoring – wireless devices that ensure continuous cold 24/7 and communicate via Wi-Fi. A data logger within the unit also validates that temperatures were maintained. The units cost between $10,000 and $15,000.One estimate suggests that there are only 25 or 30 countries (among the 195 countries in the world) that have the infrastructure for ultra-cold supply distribution. Large hospitals have rushed to buy the ultra-cold freezers, but their cost is beyond the means of most rural hospitals. Therefore, urban hospitals have an advantage gaining access to the vaccine. The Centers for Disease Control and Prevention (CDC) has advised state health departments not to buy the freezers because vaccines with less-demanding storage requirements will be available soon. Especially in areas that are not a “hot spot” and/or that do not have a high-risk population, the best course might be to wait for availability of other vaccine candidates that do not require ultra-cold storage. Freezer supply shortage With little clear guidance on who should invest in the freezers, locales have decided for themselves. For example, North Dakota has spent $100,000 for four freezers and nine portable freezers. Pennsylvania, in contrast, chose to follow CDC advice and not purchase the units. A supply shortage of the freezers has been somewhat of a challenge, with delivery delays averaging two to six weeks for some, and up to two to three months for others. Rather than invest in freezers for storage, some hospitals are taking advantage of “just in time” delivery of vaccines shipped from centralized hubs packed in dry ice. Just in time delivery of medical products is already a familiar practice. Pfizer use 'just-in-time' deliveries of vaccine Pfizer is shipping the vaccine to distributors in storage containers of 1,000 to 5,000 doses. The containers use dry ice to keep the vaccines at minus 75 Celsius for 10 days. The doses can be stored for five more days while refrigerated. Longer delivery times to rural areas degrade the number of days they can be safely stored. The 1,000-dose supplies may also be more than a smaller population might use in the necessary time window. On a global basis, the refrigeration requirements may prove even more limiting for use of the Pfizer and Moderna vaccines. One estimate suggests that there are only 25 or 30 countries (among the 195 countries in the world) that have the infrastructure for ultra-cold supply distribution. Serving the refrigeration needs for vaccine distribution is just the latest requirement that has placed the HVACR industry squarely at the center of the global pandemic and its aftermath.
The year 2020 will forever be remembered for the global pandemic that transformed almost every aspect of our lives. COVID-19 impacted the HVAC market, as it did most other business sectors. However, HVAC also rose to a new level of prominence at the center of the pandemic, both as a potential cause of virus spread and as a source of solutions to fight the virus. This article will highlight the intersection of HVAC and COVID-19 based on articles published during 2020 at HVACinformed.com. Impact Of COVID On HVAC In an HVACInformed.com Expert Roundtable Discussion, several industry experts weighed in on the impact of the coronavirus pandemic on the HVAC market. Contractors were either not allowed to or were reluctant to enter people’s homes for sales and installation purposes, resulting in decreased demand and, ultimately, decreased sales. However, during extraordinary times, it was encouraging to see a renewed focus on something the HVAC industry has been delivering for years – comfort. Survey By Air Conditioning Contractors of America (ACCA) A survey by the Air Conditioning Contractors of America (ACCA) gathered insights on the effect the coronavirus pandemic is having on the HVAC industry. The survey in March indicated 65% of respondents expected COVID-19 to translate into long-term business viability concerns; 9% were concerned their businesses may not survive. HVAC industry employees were included among “Essential Critical Infrastructure Workers as designated by the U.S. Department of Homeland Security (DHS). Roles Of Ventilation HVAC technicians and companies have risen to the challenges of social distancing and wearing masks There was increasing awareness of the role of air ventilation in fighting the virus. There has been renewed interest in air filtration, not to mention the benefits of UV-C to mitigate to mitigate germs circulating in the air. Furthermore, HVAC technicians and companies have risen to the challenges of social distancing and wearing masks as they are invited into customers’ homes and businesses during the pandemic. Resources To Maximize HVAC Systems ASHRAE developed resources to help maximize how HVAC systems can have a positive impact as the coronavirus spreads. The society recommends strategies such as dilution ventilation, laminar and other in-room flow regimes, differential room pressurization, personalized ventilation, source capture ventilation, filtration (central or unitary), and ultraviolet germicidal irradiation (UVGI) (upper room, in-room, and in the airstream). Ultraviolet Light 2020 saw an unprecedented surge in demand for germicidal solutions. UV-C light is a short-wavelength, ultraviolet light that kills germs by inactivating a microorganism’s DNA. Although UV-C is effective in killing other varieties of coronaviruses, such as SARS and MERS, scientists do not yet know about the impact of UV-C on COVID-19. The Tennessee Valley Authority (TVA), the power provider in the United States, is offering incentives to businesses and schools to install UV-C germicidal lights to fight germs in indoor air. Role Of HVAC In Virus Spread Whether HVAC could contribute to virus spread was a repeated topic of interest. One theory goes that air conditioning, by removing humidity from the air, may enable infectious droplets to linger longer than they would outdoors or in another space where humidity is higher. More humidity can weigh down viral droplets as they float through the air. Minimize The Spread Of The Virus ASHRAE opposes the advice and asserts that keeping air conditioners on during this time can help control the spread of the virus Does it make sense, therefore, to turn the AC off to minimize the spread of the virus? according to ASHRAE, which officially opposes the advice not to run residential or commercial HVAC systems. In fact, ASHRAE asserts that keeping air conditioners on during this time can help control the spread of the virus. Also related to virus spread, the Centers for Disease Control and Prevention (CDC) reported on a case under the title “COVID-19 Outbreak Associated with Air Conditioning in a Restaurant, Guangzhou, China, 2020.” Research Trends And The Future The need for more research will continue after the pandemic. Broadly speaking, we know that crowded spaces with poor ventilation and/or low humidity levels tend to promote virus spread, that filtration can help to remove the virus, and that measures such as UV-C radiation can help to disinfect indoor air. More study is needed, and more time is needed to complete those studies and expand our base of knowledge on this important subject. Preventing COVID Panasonic has conducted research that verifies that hydroxyl radicals contained in water can inhibit the novel coronavirus (SARS-CoV-2). The nano-sized electrostatic atomized water particles are generated by applying a high voltage to moisture in the air. Here is a statement from the company, "While Panasonic makes a wide range of products that generate these types of free radicals, none of these products has been tested for efficacy in the inhibition of the SARS-CoV-2 virus on surfaces or in the air.” Innovative approaches to fighting COVID include HVAC-equipped smart, glass-paneled bus stop shelters that that help to prevent pandemic spread in the Seongdong district in northeastern Seoul, South Korea. Ventilation And Air Filtration As schools worked to reopen safely in the midst of a global pandemic, HVAC was at the center of the mission. Adequate ventilation and effective air filtration are critical elements to ensure safe indoor air quality for educational institutions. Many schools are housed in older buildings that may not have been adequately maintained. Transforming them to address the new challenges of minimizing exposure to the novel coronavirus is that much more difficult.
Sustainability and environmental impact are core issues of the HVAC market in 2020 or any year. During the last year, HVACinformed.com has addressed multiple facets of sustainability in some of our most popular articles. This retrospective will highlight some of the sustainability articles published during 2020 at HVACInformed.com. An HVACInformed.com Expert Panel Roundtable commented on various aspects of sustainability, including the responsibility of HVAC manufacturers to develop more sustainable, energy-efficient products that can reduce a building’s reliance on fossil fuels. Energy consumption pattern Honeywell has launched a platform that incorporates newer technology. Combining self-learning algorithms with building automation, Honeywell Forge Energy Optimization is a cloud-based system that analyzes a building’s energy consumption pattern and adjusts its settings. Heat networks, or district heating, are becoming an ever-greater part of the industry’s involvement Pete Mills of Bosch Commercial & Industrial outlines how cities are using ‘heat networks’ to achieve carbon emission targets in the United Kingdom. Heat networks, or district heating, are becoming an ever-greater part of the industry’s involvement in larger-scale schemes. The ability to help the decarbonization of heat both now and in the future has made them an attractive solution to the new-build sector, as well as those undergoing deep renovation works. Centralized heat generator Generally, heat networks are defined as a system of supply pipes with a centralized heat generator (Energy Center) that serves multiple domestic or non-domestic dwellings. These are usually in different buildings, but sometimes within a single large building like an apartment block or a university campus. Some U.S. cities are taking the lead to make building performance standards mandatory, thus providing additional incentive for customers to invest in new, more efficient and climate-friendly HVAC technologies. New York City has deployed its Carbon Mobilization Act, which will cut six million tons of CO2 annually by 2020. Washington D.C. adopted the first Building Energy Performance Standard, which will reduce energy use in buildings by more than 20%, thereby lowering carbon dioxide emissions by a million tons annually. Improving environmental performance Newer buildings tend to be designed to be ‘green’, but what about older existing buildings, which still represent the largest share of environmental impact? There is more work to be done in the retrofit sector; and improving environmental performance of older buildings often involves ‘deep retrofits’ that are costly and impact multiple factors inside a building. In the COVID-19 era, there is also growing concern about needs such as circulating outside air, increasing humidity, and improving filtration systems even as older buildings seek to become greener. The consistent theme is a need to work toward better-designed, more energy efficient and healthier buildings The consistent theme is a need to work toward better-designed, more energy efficient and healthier buildings. The California Air Resources Board (CARB) is moving forward with rulemaking that sets limits and deadlines to decrease the use of refrigerants with global warming potential (GWP) in the commercial refrigeration market and in the residential and commercial stationary air conditioning equipment markets. Air conditioning systems California regulations are widely expected to influence the direction of other states seeking to regulate GWP of refrigerants. The addition of biodiesel lowers the carbon content (and thus the environmental impact) of heating oil. The U.S. Environmental Protection Agency says biodiesel reduces greenhouse gas emissions, including nitrogen oxide. The process of making biodiesel from renewable and organic sources also boosts the environmental profile. The Wyss Institute at Harvard University has developed an evaporative cooling system that uses a specially coated ceramic to cool air without adding humidity. Researchers say the approach can yield more affordable and environmentally friendly air conditioning systems for the future.
Case studies
It’s no secret that the pandemic has had a devastating impact on restaurants, bars, and wineries. With indoor seating restricted in so many places around the country, business owners have had to look for practical and cost-effective solutions to comfortably – and safely – service their customers in an outdoor setting. As the weather turned colder, this became more of a challenge. Two Twisted Posts (TTP) Winery in Purcellville, Virginia, successfully met this challenge by selecting infrared radiant heaters from Marley Engineered Products to warm their outdoor areas. Radiant heater configurations Working with O.T. Hall & Son, Inc., a family-owned electrical manufacturer’s representative firm that has covered the Maryland, D.C., Virginia, and Delaware markets since 1920, Brad Robertson, the owner of TTP, approved the installation of QMark infrared heaters from Marley Engineered Products to heat the outdoor spaces. Ideal for indoor/outdoor, total, or spot heating use, the infrared heaters feature heavy-gauge bright anodized aluminum reflectors and a steel enclosure. “Radiant technology puts warmth right where you need it, without having to heat – or pay for heating – the surrounding air,” said Mike Jennings, inside sales representative with O.T. Hall. “With no need for a fan or exhaust, radiant heaters provide a safe, quiet heating alternative for many indoor and outdoor spaces. We offer a variety of radiant heater configurations, sizes, reflector angles, and elements so that we can customize the right heater for the project and for a customer’s specific performance and design needs.” Forced-Air heaters The radiant heaters from Marley were installed in covered areas including a crush pad with three open sides “Heating the outdoor air with an open flame or forced-air heaters would be less efficient as that heat would just rise up and leave the space through the roof vents,” said Robertson. “Also, we have an all wood barn structure where open flames are not a good option. We sought a low-maintenance, efficient, and easy to control method to keep people seated outdoors comfortable enough to stay and drink our wine.” The radiant heaters from Marley were installed in covered areas including a crush pad with three open sides and on a covered porch along the length of the building. These areas feature 14-foot ceilings with no insulation and are open to the elements. From the original engineering diagram and with the size, spacing, and location of the heaters, the installation was projected to increase the temperature of the large space to within 20 degrees of the outside temperature. Heated covered area In the outside space next to the building, it was projected to increase by 10 degrees. To help deter wind and precipitation, Robertson also installed removable vinyl tent sidewalls around the outdoor spaces. With the heaters fully operational, Robertson placed a thermometer in the area to monitor the temperatures of the spaces. “On one check date, we had a temperature outside of around 32 degrees and a reading in the heated covered area of around 58 degrees,” he said. “Similarly, on a date when the outside temperature was 40 degrees, we had covered area readings of 60 degrees. These readings validate the engineer’s predictive performance and are making our outdoor areas much more comfortable for visitors.” Additional seating areas Robertson expects the added operational cost from the installation of the heaters to be minimal Robertson expects the added operational cost from the installation of the heaters to be minimal and much lower when compared to using propane to heat the same areas. He also believes his revenues should increase slightly because of the additional seating areas. “We were able to turn our patio into an ideal seating area because of these efficient heaters and this kept us open during the COVID pandemic,” said Robertson. “Without these heaters, we would have likely been forced to close for the winter season and not only would have lost revenue but may also have lost long-time employees and customers if we were closed for an extended period.” Now, wine connoisseurs can spend more time comfortably enjoying the high-quality bottles that TTP Winery produces. "We look forward to extending our outdoor season and using our outdoor space for special event groups that we previously had to turn away," added Robertson.
Panasonic Corporation has announced, in collaboration with Grab Holdings Inc. (Grab), the international superapp creator in Southeast Asia, to further raise GrabCar Premium standards by providing cleaner and more comfortable traveling experience for GrabCar Premium passengers, using nanoe X. The initiative will see 5,500 GrabCar Premium vehicles in five cities across four countries, including Kuala Lumpur (Malaysia), Singapore, Ho Chi Minh City and Hanoi (Vietnam), and Jakarta (Indonesia), to be equipped with nanoe X generators, which will be available from the middle of January 2021. Panasonic air quality solutions In recent years, interest in air quality has been increasing worldwide. Under the slogan of ‘Quality Air for Life’ mainly in Southeast Asia, Panasonic is providing air quality solutions that control temperature, humidity, ventilation, and airflow to deliver high-quality air environments tailored to homes, stores, offices, etc. At the core of these solutions is Panasonic’s proprietary nanoe clean technology. nanoe X nanoe X is a nanosized particulate ion produced by applying a high voltage to water in the air and contains hydroxyl radicals nanoe X is a nanosized particulate ion produced by applying a high voltage to water in the air and contains hydroxyl radicals (highly reactive components) that easily act on various substances. The production of these hydroxyl radicals has been increased tenfold, compared to conventional products. nanoe X is used in home appliances such as air purifiers, air conditioners, washing machines, and refrigerators, as well as in automobiles, trains, and commercial air conditioning equipment because of its various effects such as deodorization, suppression of bacteria and allergens. nanoe X generator The nanoe X generator, which will be installed in GrabCar Premium vehicles, is powered by a USB port and is compact enough to fit in a car cup-holder, making it easy to generate nanoe X to clean the air inside the car. Panasonic will continue to pursue the realization of ‘Quality Air for Life’ in various areas of everyday lives and society, including home appliances, automotive, and housing-related fields, to deliver a healthy lifestyle.
Thermo King® customer Bottomley Enterprises greens up the holidays for millions of people across the United States each year. For many people, the holidays are simply not complete without a traditional tree, wreath, garland, swag, or some type of tabletop greenery – the fresh evergreen smells are often that final touch that make gatherings with family and friends memorable. And while millions flock to their local box stores for these holiday treasures, the odds are good that the products originated from the Blue Ridge Mountains and were delivered with love by Thermo King Customer Bottomley Enterprises. Producing exceptional quality “Our farm ships to large box retailers, the who’s who of retailers,” said Ken Kaelin, president of Bottomley Enterprises, the transportation arm for Bottomley Evergreens and Farms, which has been producing exceptional quality and service for nearly 30 years. What started out as a small family farming business in the hills of North Carolina has grown to produce a large variety of vegetables – think cabbage, corn, cilantro, collards, sweetcorn, pumpkins, green beans, and more, that feed consumers throughout the U.S. It also became one of the largest suppliers of holiday greenery in the eastern United States. The farming business led to the creation of Bottomley Enterprises in 2004 as founder Mitchell Bottomley fulfilled his dream of owning his own trucking company. While the businesses operate separately, Bottomley Enterprises still hauls the farm’s products. Home-Grown products Bottomley has depended on Thermo King refrigeration units to preserve the quality of the home-grown products From its beginning, Bottomley Enterprises has depended on Thermo King refrigeration units to preserve the quality of the home-grown products it transports. “The company started with just a couple tractors and trailers. Today, we are running a fleet of 70 tractors and 120 refrigerated trailers – all with Thermo King Precedent® S-600 units and a few legacy units that are used at the farm,” said Ken. “That number represents 40 percent growth within the past 15 months alone. Our trucking arm has enjoyed fast growth through our great culture, solid customer base and dedicated employees who understand that service is everything. All of this has really allowed for an exciting evolution for our companies.” Remote setting control Indeed, service is king for the Bottomley businesses, “And that’s a big reason why we have always chosen Thermo King to protect our products,” said Mitchell, who owns the company with his mother, Martha. “We are proud Thermo King users – it’s the only unit we have because we can depend on them. We love our Thermo King units.” The company not only depends on the refrigeration capacity of the units but also the telematics technology built into each unit. “We count on the TracKing® telematics,” said Ken. “The scrutiny of food safety and the ability to have visibility throughout the supply chain is like quenching a thirst for shippers. It helps us keep insurance and liability costs down. It offers remote setting control. It helps us track each load. It’s essential these days.” Keeping products safe Thermo King Central Carolinas also takes care of our reefer service work" Beyond the product is the service Bottomley receives from its home dealer Thermo King Central Carolinas and the entire Thermo King dealer network. “The partnership we get from Ben Cox, our service representative, is outstanding – he really is an extension of our employee team. He helps us manage our equipment and maintenance needs, and he provides our drivers with the product and operational information they need to run the unit efficiently – and keep our products safe.” “Thermo King Central Carolinas also takes care of our reefer service work, ensuring the equipment is tuned up and ready to go – this is wildly helpful to us. And if service is needed when our 120 team drivers are out on the road, we have an entire network to call on – that is added peace of mind,” said Ken. Refrigerated transport business Peace of mind is particularly important this time of year, when so many are depending on a fresh selection of trees and greenery at their local stores so they can decorate their homes with traditional holiday décor. The Bottomley family is poised to continue delivering for the long haul having recently opened a 33,000 square foot new trucking terminal in Mount Airy, North Carolina, that will accommodate many years of growth and create new jobs. “They have built a legacy – in both their farming business and the long-haul refrigerated transport business, and it truly is a pleasure to partner with them and see their continued successful growth,” said Ben.
Florida-based tanker transportation and fleet management company, Oakley Transport is no stranger to success. Its roots date back to 1961, starting out as an independent citrus fruit broker, before entering into the harvest and hauling sector of the citrus industry. Specialized tanker transport In 1986, Oakley Transport diversified into the transport of liquid food grade products and quickly became one of the top transporters in specialized tanker transportation services. And just four years ago, the company expanded once again, however, this time into the reefer segment. “With a request from key partners, we entered the refrigerated side of business in late 2016 to move many of the finished goods that came from the tanker division. It was a natural way to further diversify and a great growth opportunity,” said Thomas E. Oakley of Oakley Transport. It allowed us an opportunity to introduce the Thermo King brand into our fleet" Tom adds, “It also allowed us an opportunity to introduce the Thermo King brand into our fleet, an opportunity that continues to expand.” ISO 9001 and ISO 22000 certification Those opportunities are no accident. According to Thomas E. Oakley, President and Chief Executive Officer (CEO), Oakley Transport, “The company has always aligned its vision with core values – and that has provided competitive advantages. Indeed Oakley Transport’s reputation for reliable service, dependable drivers, and industry leadership as early adopters of the FDA’s Food Safety Modernization Act and ELDs, has earned the organization certification in ISO 9001 and ISO 22000 standards, positioning them well throughout the industry.” TriPac Evolution auxiliary power units Reliability of equipment is paramount for Oakley Transport as it ensures timely deliveries, offers performance efficiencies and contributes to driver retention rates. Oakley was pleased with the quality its first Thermo King reefers provided so in 2019, decided to give the TriPac Evolution auxiliary power unit (APU) a try as well. The company conducted a pilot test of Thermo King’s TriPac Evolution APUs with the support of Thermo King of the Southeast (TKSE), the local Thermo King dealership. Reduced fuel consumption and emissions “We were looking to improve truck idle times and keep them in the single digits – nine percent or less,” said Pete Nativo, Vice President of fleet maintenance for Oakley Transport, adding “While APUs reduce fuel consumption, emissions and noise levels, they also keep the drivers comfortable – by providing heat and power for amenities that make road life a little more like home life.” Feedback from our drivers has been good – they like the TriPac’s easy-to-use controls" Pete Nativo adds, “Feedback from our drivers has been good – they like the TriPac’s easy-to-use controls. They also believe it starts easier. Most importantly, the TriPac has been very reliable. TKSE is a great local partner and if something does go wrong out on the road, Thermo King’s expansive dealer network allows for easy serviceability for our long-haul drivers.” He further states, “Bottom line is that Thermo King of the Southeast and Thermo King have proven to be trusting and reliable partners who offer consistent, quality service that aligns with our own standards.” Reliability of Tripac Evolution APUs The pilot of five TriPac Evolution auxiliary power units (APUs) in 2019 led to an order of approximately 200 more in 2020, demonstrating Oakley’s commitment to driver comfort and ultimately, retention. “We were really excited to work with Oakley Transport on the TriPac pilot as it allowed us the opportunity to demonstrate the performance and reliability of our APU with actual documentation on idling time, fuel consumption and more,” said Rob Race, Senior Account Executive at Thermo King of the Southeast (TKSE).
Global thermal and energy management supplier Hanon Systems announces the company is supplying their innovative R744 heat pump components to the Volkswagen Group for its global MEB platform. Designed specifically for battery-powered and electric vehicles, the first to market R744 heat pump components enable a single solution that delivers cabin comfort in cold or warm conditions with low power consumption. Heat pump systems "Based on our own market insight and engagement with global vehicle manufacturers, electric vehicle driving range is a known important consideration," said Nurdal Kücükkaya, president of Hanon Systems. "Our solutions for R744 heat pump systems demonstrate Hanon Systems is actively developing and bringing to market solutions to address these challenges in automotive electrification." The solution designed with Volkswagen uses R744 refrigerant (also known as carbon dioxide or CO2), which is widely known for its heat transfer properties and operates at higher pressure levels compared to other refrigerants. Improving energy consumption The solutions supplied by Hanon Systems, in combination with the refrigerant characteristics of R744, improves energy consumption compared to conventional refrigerants while meeting the desired cabin temperature, even in challenging sub-zero temperatures. Hanon Systems supplies the electric compressor, refrigerant valves, internal heat exchanger and accumulator as part of the R744 heat pump system equipped on various models based on the Volkswagen MEB platform.
The nationwide lockdown in November, which was necessary due to the high number of infections in the second corona wave, has been accompanied by considerable restrictions. It is therefore all the more important to continue to secure the indispensable work in public institutions and especially, teaching in schools. In order to provide a decisive solution to the problem, Viessmann has developed a new air ventilation unit, the Vitovent 200-P. This is a unique hybrid ventilation unit that provides rooms with a continuous supply of fresh air and simultaneously cleans the air. Continuous air circulation Constant air circulation reduces aerosols and supplies closed rooms with fresh outside air again and again, so that pupils and teachers are best protected against the virus and learning performance is improved. "As a 103-year-old family business, we are committed to designing living spaces for generations to come," says Viessmann Co-CEO Maximilian Viessmann. A direct and continuous air circulation is guaranteed with a fresh air supply at floor level “Right now it is crucial that we quickly and pragmatically safeguard our children to maintain a part of their social life and access to education in these challenging times.” Vitovent 200-P uses the so-called displacement ventilation principle: A direct and continuous air circulation is guaranteed with a fresh air supply at floor level which then rises due to heat exchange with the occupants’ bodies. Comfortable learning atmosphere Consequently, used air rises to the top and travels into the units and is cleaned there, before being returned into the room as fresh air at floor level. The permanent supply of fresh air with heat and moisture recovery ensures a comfortable learning atmosphere and good air quality, even without window ventilation. Vitovent 200-P units have already been successfully tested in a pilot project at the Hans-Viessmann Vocational School in Frankenberg, North Hesse. The feedback from students and teachers has been overwhelmingly positive. In particular, it was positively highlighted that the unit runs very quietly and creates a comfortable indoor climate- it was also noted how in the prior absence of frequent ventilation, an additional health risk in winter when outside temperatures are very low, not only did the indoor air dry out excessively, but the schools' energy consumption and CO2 emissions were driven up too. Short term development Viessmann successfully demonstrated that the company was prepared to fulfill its social responsibility The devices can be retrofitted easily and at low cost by replacing a window pane with an isopanel. Thus, they offer the possibility to keep heavily occupied lounges and public facilities open despite a generally high risk of infection. The Viessmann Group together with the Viessmann Foundation announces that it will donate the first 50 Vitovent 200-P air cleaning units worth a six-figure sum to schools and social institutions, and will assume the full cost of installation. The company is thus fulfilling its purpose ‘We create living spaces for generations to come’ to a great extent. Already at the beginning of the outbreak of the pandemic, Viessmann successfully demonstrated that the company was prepared to fulfill its social responsibility and made a tangible contribution to the community through the short term development and provision of respiratory ventilators, mouth and nose masks and disinfectant - all of which are summarized as ‘ViAid’.


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