Carrier Chillers

Carrier AquaSnap scroll chiller range is now available with R-32 refrigerant, which improves performance and reduces direct greenhouse gas emissions by up to 80%, compared to the previous range using R-410A refrigerant. The innovative air-cooled range meets requirements for the European F-Gas phase-down of HFC refrigerants and Ecodesign requirements for 2021. Carrier, a globally renowned provider of high-technology heating, air conditioning and refrigeration solutions, is a part of Carrier Global Corporation, an international organization in the field of innovative heating, ventilating and air-conditioning (HVAC), refrigeration, fire, security and building automation technologies. AquaSnap scroll chiller range Carrier selected R-32 refrigerant, which has a low global warming potential (GWP) of 675 Carrier selected R-32 refrigerant, which has a low global warming potential (GWP) of 675, for use in commercial scroll chiller ranges. R-32 has a GWP that is two thirds less than the GWP of the current R-410A version and this change, combined with a significant system refrigerant charge reduction – up to 30% – allows for an exceptional 80% reduction in direct greenhouse gas emissions. The AquaSnap range reaches an outstanding Seasonal Energy Efficiency Ratio (SEER12/7) of up to 5.33 and a Seasonal Coefficient of Performance (SCOP) of up to 3.77. The range covers capacities from 40 kW to 940 kW. Equipped with R-32 refrigerant “Carrier’s AquaSnap range with R-32 refrigerant allows our customers to anticipate compliance to Ecodesign 2021 requirements while supporting the next phase down steps of the European F-Gas regulation for HFC,” said Didier Genois, Vice President, Carrier HVAC-Commercial (Europe), adding “The range also provides customers with best-in-class performance in heating and cooling conditions.” The AquaSnap with R-32 refrigerant can meet the needs of a wide scope of applications. The range ½ covers an extended operating map, up to 48 degrees Celsius outdoor air temperature, and features Carrier’s best-in class technologies for maximum efficiency in all conditions, including: - Multiple scroll compressors able to match load requirements. - Brazed asymmetric plate heat exchangers with true dual-circuit design for high performance in both full and partial-load conditions. - Smart energy monitoring function providing real time capacity provided and energy consumption measurement. - Greenspeed intelligence on premium versions: variable-speed fans and variable-speed pumps.

Carrier launched its BluEdge tiered service program after hearing from customers looking for a streamlined experience and a reliable, invested partner throughout the equipment’s lifespan. Carrier conducted a customer survey before launching BluEdge, and the common theme was a need for Carrier to articulate more clearly its value proposition and to simplify its service offering. Carrier launched BluEdge at the end of June in three businesses within the company, including the North America Commercial HVAC Service segment. The global pandemic has led to changes in priorities and requirements for commercial building spaces - indoor air quality is a chief concern for both owners and occupants. air quality assessments “We are incorporating Carrier’s Healthy Buildings solutions - such as air quality assessments and retrofits for upgraded filtration and controls - into the BluEdge service tiers,” says Ajay Agrawal is the Senior Vice President of Strategy & Services at Carrier. “One of the easiest ways to ensure high-quality indoor air is to keep a building’s HVAC system properly maintained.” The backbone of the BluEdge suite of HVAC services is Carrier SMART Service Carrier's HVAC business has signed up more than 200 service agreements since the launch of BluEdge and introduced a specialized first-year service offering on qualifying commercial equipment purchases in the U.S. and Canada. Technology helps to enable BluEdge. The backbone of the BluEdge suite of HVAC services is Carrier SMART Service, an Internet-of-things-enabled connected service platform. monitoring HVAC performance Every applied chiller leaving the factory is enabled for connectivity, and Carrier is embarking on a retrofit campaign to connect previously installed equipment. The company analyzes hundreds of parameters generated by connected equipment in real time using SMART Service, and they also monitor HVAC performance in BluEdge Command Centers (currently in Bengaluru, India, and Kennesaw, Georgia). Carrier is integrating and building up both capabilities to create an even more seamless experience for BluEdge customers - this includes technologies such as remote intervention, prognostics, and artificial intelligence (AI). cost-Effective solutions “At Carrier, we put the customer front and center, and we are constantly soliciting feedback for how to improve our products and services,” says Agrawal. “Carrier’s vantage over the total HVAC lifecycle enables us to provide innovative and cost-effective solutions for our customers. Maintaining our own equipment allows us to unlock even more value for customers.” BluEdge is designed to appeal to all customers, especially those who might not typically go to the OEM for service plans or even break-fix emergencies. The flexibility of the BluEdge offerings - which include Core, Enhance and Elite levels - ensures that all customers can find a suitable Carrier service program. Carrier is prepared to work with each customer to customize a maintenance program tailored to specific needs and budget, says Agrawal. Customizable maintenance programs We know how to optimally run it, and we know how to maintain peak performance" The BluEdge tiers are designed to appeal to customers in three broad levels. The Core tier is geared towards the customer who primarily maintains their HVAC equipment with in-house technicians - the Carrier customer portal, performance dashboards, and remote inspections can assist those in-house techs. On the other end of the spectrum is the Elite tier, which is for the customer that wants a comprehensive maintenance program. They can hand over the keys to their utility room, and Carrier takes care of the rest. The Enhance offering - the middle tier - is flexible enough for the customer who wants something a bit less comprehensive but still requires Carrier’s expertise. Carrier knows its equipment inside and out, having developed the core technologies, designed the equipment, manufactured it, and installed it, says Agrawal. “We know how to optimally run it, and we know how to maintain peak performance,” he says.  remote monitoring centers At the same time, Carrier has built up and is rapidly expanding its service capabilities - including thousands of technicians, a global replacement parts distribution network, and remote monitoring centers called BluEdge Command Centers to analyze and optimize equipment performance. Carrier is uniquely positioned to offer customers an end-to-end, total lifecycle solution for HVAC equipment and building solutions, says Agrawal. The Carrier BluEdge service platform does not just apply to HVAC; they are also rolling out BluEdge across Carrier’s entire portfolio, including products within the refrigeration and fire and security segments.

The International WELL Building Institute (IWBI) announces that Carrier, a provider of heating, air-conditioning and refrigeration solutions, and its subsidiary EMSI are the first organizations in China to achieve the WELL Health-Safety Rating for Facility Operations and Management. Properties in multiple cities including offices and a factory add to the list of over 500 facilities across the world taking proactive measures focused on prevention and preparedness, resilience and recovery in the face of the COVID-19 pandemic. Stakeholder engagement strategies The rating, which is third-party verified by Green Business Certification Inc. (GBCI) signifies Carrier/EMSI have prioritized health and safety in managing and operating their offices and manufacturing facilities, instilling trust and confidence among Carrier/EMSI employees, customers and other stakeholders. Carrier/EMSI are among the initial group of global organizations that enrolled in the WELL Health-Safety Rating program announced by IWBI in early July, 2020. The WELL Health-Safety Rating is an evidence-based, third-party verified rating for new and existing buildings and space types and is focused on operational policies, maintenance protocols, emergency plans and stakeholder engagement strategies. Long-Term health and safety The WELL Health-Safety Rating is designed to guide and empower the actions of large and small businesses “WELL Health-Safety Rating is designed to guide organizations in preparing their spaces to effectively address health and safety concerns not only due to COVID-19, but also other infectious diseases,” said Rick Fedrizzi, IWBI chairman and CEO. “Organizations like Carrier/EMSI are leading the charge to re-instill confidence in the way our spaces are managed and operated, and this kind of trust empowers the business bottom line.” Adapted from features in the WELL Building Standard (WELL) that focus on facility maintenance and operations, the WELL Health-Safety Rating is designed to guide and empower the actions of large and small businesses alike in taking the necessary steps to maintain facilities that prioritize the health and safety of their staff, visitors and stakeholders. It also serves as an annual process that supports efforts to promote long-term health and safety. Healthy indoor environments “Being the first to have achieved WELL Health-Safety Rating in China underlines Carrier’s long- term commitment to prioritizing the health and safety of our employees, clients and all other stakeholders,” said Titus Yu, managing director at Carrier North Asia. “The rating aligns Carrier’s focus on promoting healthy indoor environments with IWBI’s internationally recognized standard and can guide us aiming for best practices in our own operations.” He said the experience to achieve the rating also provides valuable expertise for its newly launched Carrier Healthy Buildings Program through which Carrier works to advance healthier indoor air quality to clients in critical sectors such as commercial, health care, education, retail and marine transportation. Human health sustainability The award is a testament to our commitment that EMSI follows the world’s leading standard" Carrier/EMSI enrolled their offices in Beijing, Shanghai, Guangzhou and a new Carrier factory in Shanghai for WELL Health-Safety Rating. EMSI, a Carrier subsidiary and a green and healthy building consultancy based in China, implemented the rating requirements for both organizations. “Implementing the WELL Health-Safety Rating for our own facilities provided us an opportunity to familiarize our staff with the knowledge and nuances necessary to achieve the rating,” said Dr. Yi Chun Huang, EMSI general manager. “The award is a testament to our commitment that EMSI follows the world’s leading standard and the best practice when it comes to human health sustainability.” Monitoring indoor air quality To achieve the WELL Health-Safety Rating, Carrier/EMSI submitted documents for review that met feature requirements in the following areas: Cleaning and sanitization procedures that include supporting hand washing in contact-free settings, optimized cleaning practice, and providing hand sanitizer; Emergency preparedness programs, which entail the provision of PPE, and include a comprehensive re-entry plan after emergency events; Health service resources, which promote employee well-being through health screenings, and ensure smoke-free environments; Air and water quality management, which includes the assessment of HVAC risk factors for virus transmission, monitoring indoor air and water quality; Stakeholder engagement and communications, which include promoting health literacy among employees. “Leadership is demonstrated through practice, and Carrier/EMSI have proven to all organizations in China that WELL Health-Safety Rating is for all types of facilities,” said Xue Ya, president of IWBI Asia. Integrating actionable insights Created by IWBI, the WELL Health-Safety Rating is informed by guidance developed by the World Health Organization (WHO), U.S. Centers for Disease Control and Prevention (CDC), global disease control and prevention centers and emergency management agencies, recognized standard-making bodies, such as ASTM International and ASHRAE, and academic and research institutions. IWBI has leveraged insights from its Task Force on COVID-19, established at the outset of the pandemic to help business and building leaders integrate actionable insights and proven strategies in the fight against COVID-19 and other respiratory infections. Owners, operators and tenants can pursue the WELL Health-Safety Rating for projects independently, seamlessly using the rating as a stepping stone to achievement of WELL Certification, or integrate the rating as a milestone within their WELL Certification or WELL Portfolio journey.